Medical Office Assistant

Summary:

Work Mode: Onsite

M – F, Day hours with a little flexibility.

Responsibilities:

• Assist in patient care responsibilities as assigned, which may include performing venipuncture and/or EKGs, checking schedules, and organizing patient flow.
• Accompany patients to exam/procedure rooms, assist patients as needed with walking, transferring, and dressing, as well as collecting and processing specimens and point of care testing, preparing for exams, etc.
• Assist physicians with various procedures, take vital signs, relay instructions to patients and families, and answer calls providing pertinent information.
• Fulfill clerical responsibilities, which may include sending and receiving patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
• Complete forms and requisitions as needed, manage charts to ensure information is completed and filed appropriately using the EMR system or manually.
• Enter orders into the EMR system or prepare prescription refill requests on behalf of the physician for review and approval.
• Inventory, order, or re-stock medical supplies as applicable.
• Provide set-up of examination room and instruments in accordance with proper sterilization techniques.
• Maintain logging system as required for refrigeration of medications, point of care testing, sterilization process, crash cart, or others as needed.
• Check expiration dates on all medications and medical supplies, disposing appropriately as per institution policy.
• Maintain a safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations.
• Comply with established personal protective equipment requirements necessary for protection against exposure to hazardous substances.
• Assist in the maintenance of medical charts (filing, Op Reports, test results, home care forms).
• May schedule surgeries/procedures or work in conjunction with Surgical Coordinator verifying times with patients, preparing charts, pre-admissions, and consent forms.
• May be required to perform proficient phlebotomy duties.
• May perform appointment scheduling and registration for patients as well as updating patient demographic and insurance information.
• May maintain, adjust, and confirm patient office schedule.
• May check, verify, and update insurance information utilizing internal or web sources.
• May perform and verify pre-certification for procedures as necessary.
• Perform other duties as assigned.

Requirements:

• Minimum 3 years of experience working as a medical assistant.
• Certification as a Medical Assistant from an approved school.
• Basic proficiency in MS Office Suite.

Preferred Skills:

• Relevant medical office/phlebotomy experience is desirable.
• Ability to communicate effectively with multicultural populations.