Medical Office Assistant

06444 Medical Office Assistant

Provides front office support duties including, but not limited to, obtaining referrals and pre-certifications, collecting co-pays and missing patient data, scheduling appointments, and coding fee slips.

Reports to: Manager, Physician Practices

FLSA: Non-exempt

Education: High school diploma or equivalent required

License: None

Certifications: None

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Essential Functions

Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting. Maintains examination areas.

Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, and patient registration.

Reviews provider orders prior to patient leaving the clinic.

Obtains informed consent for invasive procedures.

Schedules referral appointments as necessary or as instructed by the provider. Maintains patient information in the computer system.

Schedules and registers patients. Maintains patient information on the computer system.

Post charges, completes paperwork, collects copays, deductibles and account balances.

Assists in the completion of "end of day balancing/closing" and deposit preparations for courier pickup.

Non-Essential Functions

Demonstrates a working knowledge of infection control policies.

Assists in maintaining office supply inventory. Inventory stock and reorder as necessary. Maintain supply levels that will insure smooth workflow.

Other duties as assigned.