Medical Office Director - Wellness & Regenerative Medicine
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Overview
Job Description
At NIVA Health, we are building a different kind of healthcare experience — one centered around wellness, regenerative medicine, operational excellence, and exceptional patient care.
We’re looking for a strong operational leader to run one of our Jacksonville clinics.
This is not a traditional office manager role.
We want someone who thinks like an owner — a leader who can drive performance, build accountability, elevate team culture, and ensure the clinic operates at a high level every single day.
If you naturally take charge, solve problems quickly, lead confidently, and thrive in fast-paced healthcare environments, this could be the opportunity you’ve been looking for.
What You’ll Be Responsible For
- Leading day-to-day clinic operations
- Managing team performance, staffing, and accountability
- Driving patient experience and operational excellence
- Monitoring KPIs, financial performance, and clinic efficiency
- Supporting workflow optimization and operational improvement
- Partnering closely with providers and leadership teams
- Maintaining high operational and service standards across the clinic
Requirements
Qualifications & Experience
- 3–7+ years of experience in healthcare operations, medical practice management, or clinic leadership
- Experience leading teams in a fast-paced healthcare environment
- Strong operational, organizational, and problem-solving skills
- Experience managing staffing, scheduling, workflows, and team performance
- Comfortable managing KPIs, reporting, and clinic performance metrics
- Knowledge of healthcare operations, HIPAA compliance, and patient service standards
- Experience with EHR systems and healthcare administration platforms
- Strong communication and leadership abilities
- Bachelor’s degree preferred, but not required for candidates with strong relevant experience
Experience in wellness, dental, aesthetics, orthopedics, medspa, specialty practice, or multi-provider healthcare environments is highly valued.
Who Thrives Here
- Leaders who take ownership instead of waiting for direction
- Individuals who hold high standards for themselves and their teams
- Operators who can balance people leadership with business performance
- Professionals who bring urgency, accountability, and positivity into the workplace
- Problem-solvers who can adapt quickly in a fast-moving environment
Why Join NIVA Health?
- Visible leadership role within a growing organization
- Opportunity to make a meaningful operational impact
- Collaborative and supportive leadership team
- Performance-driven culture with growth potential
- Competitive salary + bonus opportunities
- Comprehensive benefits package including medical, dental, vision, PTO, holidays, 401(k), and more
Compensation
$70,000 – $75,000 base salary + clinic performance-based bonus opportunities
Automate your job search with Sonara.
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