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Medical Office Front Desk

Pandya Medical CenterBraselton, Georgia

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Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Retirement Savings
Dental Insurance
Health Insurance

Job Description

Culture and Values:

At Pandya Medical Center, we believe in going above and beyond for every patient. Our team members are dedicated professionals who truly care about making a difference. We listen, understand, and treasure each personal story shared by our patients. Our commitment extends beyond our clinic walls, with active involvement in community health fairs and volunteering initiatives. We are a highly reputed medical practice in North Atlanta, offering strong growth opportunities and robust benefits for our employees. Be a part of our dynamic team and take your career to the next level with Pandya Medical Center!

We are seeking a the right person for our Medical Office Front Desk to become a part of our team in our location in Braselton.

Position SummaryThis position is specifically responsible for assisting patients at the conclusion of their visit. This role ensures accurate billing, collects payments, schedules follow-up appointments, and provides excellent customer service.

Key Responsibilities:

  • Greet patients at checkout in a friendly and professional manner
  • Collect co-pays, deductibles, and outstanding balances
  • Verify and update patient insurance and demographic information
  • Schedule follow-up appointments, referrals, or diagnostic tests
  • Provide patients with visit summaries and instructions
  • Enter and update information in electronic health records (EHR) systems
  • Handle billing questions and direct complex issues to billing specialists
  • Process receipts and maintain accurate financial records
  • Ensure compliance with privacy regulations (like HIPAA)
  • Coordinate with medical staff and front desk team to ensure smooth workflow
  • Assist Check In as needed

Skills and Qualifications required:

  • Minimum 1 year prior experience in a medical office 
  • Familiarity with EHR systems (Athena a plus)
  • Basic understanding of medical billing and insurance processes
  • Strong communication and interpersonal skills
  • Attention to detail and accuracy 
  • Ability to multitask in a busy environment
  • Positive spirit and team payler
  • Basic computer and data entry skills

• Medical, Dental, Vision plans offered• Aflac Supplemental plans• 401k with 4% contribution by Pandya Medical Center• PTO• Holiday Pay

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FAQs About Medical Office Front Desk Jobs at Pandya Medical Center

What is the work location for this position at Pandya Medical Center?
This job at Pandya Medical Center is located in Braselton, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Pandya Medical Center?
Employer has not shared pay details for this role.
What employment applies to this position at Pandya Medical Center?
Pandya Medical Center lists this role as a Full-time position.
What experience level is required for this role at Pandya Medical Center?
Pandya Medical Center is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Pandya Medical Center for this role?
Pandya Medical Center offers following benefits: Retirement Savings, Dental Insurance, Health Insurance, Vision Insurance, and Paid Holidays for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Pandya Medical Center?
You can apply for this role at Pandya Medical Center either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.