Medical Office Specialist (Front Office)
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Job Description
Medical Office Specialist (Front Office)
Make a Difference at the Front Line of Care
At Good Neighbor Community Health Center, our Medical Office Specialists are often the first and last point of contact for our patients—setting the tone for a compassionate, efficient care experience. If you’re organized, people-focused, and thrive in a fast-paced environment, we’d love to meet you.
What You’ll Do
As a Medical Office Specialist, you’ll support daily front office operations and ensure a smooth, welcoming experience for every patient.
Answer and manage incoming phone calls, routing as needed
Schedule new and follow-up appointments accurately and efficiently
Greet, check in, and assist patients with professionalism and warmth
Verify and update patient information in the medical record
Collect co-pays and payments (in-person and by phone)
Set up payment plans in accordance with organizational policies
Serve as a liaison between patients and clinical staff
Support billing team with patient files and documentation
Perform other administrative duties as assigned
What You Bring
Required:
High School Diploma or equivalent
Strong computer and data entry skills
Ability to handle cash and perform basic math accurately
Excellent communication and customer service skills
High level of professionalism and confidentiality
Strong organizational skills and attention to detail
Self-starter with the ability to work independently
Preferred:
Experience in a medical office, clinic, or hospital setting
Familiarity with medical terminology and insurance processes
Knowledge of Patient-Centered Medical Home (PCMH) or Meaningful Use standards
Physical Requirements
Ability to sit or stand for extended periods
Occasional bending, lifting, and reaching (up to 35 lbs)
Manual dexterity for operating office equipment (computer, phone, copier)
Adequate vision and hearing to perform job duties
Why Join Us?
Be part of a mission-driven organization serving your community
Work in a collaborative, patient-centered environment
Opportunities for growth and development
Additional Information
This position is subject to the Hatch Act.
This description reflects general duties and is not all-inclusive. Responsibilities may change as needed.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Employment is at-will and in compliance with all federal and state laws.
FTCA malpractice liability protection applies to covered activities through GNCHC.
Powered by JazzHR
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
