Medical Phone Bank Representative
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Overview
Job Description
Medical Phone Bank Representative
Tulsa, OK | Full-Time | MondayFridayPay: $15/hour DOE
We are currently seeking a dependable and professional Medical Phone Bank Representative to join a busy healthcare team in Tulsa. This is a great opportunity for someone who enjoys helping patients, thrives in a fast-paced environment, and is looking to grow with a company that values hard work and promotes from within.
Responsibilities
- Answer high-volume incoming calls in a professional and courteous manner
- Direct calls to appropriate departments and staff
- Assist patients with appointment verification and general questions
- Verify insurance information and update patient records as needed
- Provide excellent customer service while maintaining accuracy and efficiency
- Document and relay messages appropriately
- Support daily front office and administrative operations
Qualifications
- Previous medical administrative or healthcare office experience strongly preferred
- Knowledge of medical terminology highly preferred
- Strong multitasking and communication skills
- Ability to work efficiently in a fast-paced environment
- Dependable attendance and punctuality are required
- Professional demeanor with excellent phone etiquette
- Basic computer proficiency required
Schedule & Compensation
- Full-Time
- Monday through Friday
- $15/hour DOE
This company offers excellent benefits and opportunities for advancement based on performance. If you are looking to get your foot in the door with a reputable healthcare organization and build a long-term career, we encourage you to apply.
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