Medical Receptionist

About Anchor HealthAnchor Health is Connecticut’s leading center for inclusive, person-centered healthcare. We deliver compassionate, evidence-based primary, behavioral, and gender-affirming care for the LGBTQ+ community and beyond. Our mission is to empower every individual to live their healthiest life through exceptional, affirming care At Anchor, you’ll join a collaborative team redefining what inclusive healthcare looks like across Connecticut with breaking down barriers, affirming identity, and raising the standard of care for all.

The Role

You are a person who is organized, attentive, and committed to delivering a professional and compassionate patient experience. You are reliable, detail-oriented, and able to manage multiple priorities while maintaining a calm and positive demeanor. You value clear communication, confidentiality, and inclusivity, and are motivated to learn clinical workflows and procedures as part of your professional growth.

Responsibilities

• Manage scheduling, appointment confirmations, and follow-up communications with accuracy and care
• Greet and check in patients, ensuring a warm, affirming, and efficient experience from arrival to departure
• Verify patient information, update records in the electronic health system and assist with documentation
• Coordinate with clinical staff to maintain smooth daily flow and timely rooming of patients
• Support insurance verification, referrals, and other administrative tasks as needed
• Maintain organized front desk and patient areas, ensuring confidentiality and professionalism
• Communicate effectively across teams to anticipate needs and resolve issues quickly

What You Bring

• High school diploma or equivalent required; associate’s degree or relevant coursework preferred
• Minimum 2+ year of experience in an administrative support or customer service role
• Demonstrated ability to communicate clearly and professionally
• Excellent organizational and multitasking abilities
• Basic proficiency with computers and scheduling systems; experience with EMRs preferred
• Commitment to privacy, safety, and culturally competent care

Why Join Anchor HealthHere, your work has meaning for your team, your patients, and your community. We offer competitive pay, growth opportunities, and a culture grounded in trust, respect, and collaboration.

Join us in shaping the future of healthcare in Connecticut.

Anchor Health is dedicated to building a team that shares identities, experiences, and understandings with the communities we serve. We strongly encourage applications from transgender and queer people, people of color, individuals with disabilities, and people living with HIV.

Anchor Health is an equal opportunity employer. We do not and will not discriminate based on an individual’s real or perceived race (including traits historically associated with race, such as hair texture, hair type, hair length, and hairstyles); color; national and/or ethnic origin; ancestry and/or shared ancestry; immigration status; English language proficiency; age; religion and/or creed; disability (including record of disability); sex (including sex stereotypes and sex characteristics); gender, gender identity, and/or gender expression; physical appearance (including body size); affectional or sexual orientation; pregnancy and related conditions; parental, familial, and marital status; military or veteran status; genetic information; HIV status; the intersection of these aforementioned identities; and any other status protected under federal, state, or local law, in all phases of employment. These phases include recruitment, advertisement for employment, hiring, placement, compensation, training, promotion, discipline, evaluation, commendations, termination, layoff, and other conditions of employment against any employee or job applicant.