Medical Records Assistant
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Overview
Job Description
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Job Type
Full-time
Description
Who We Are
Snowline Health is a non-profit organization serving the western slope of El Dorado County and the Greater Sacramento Region. For over 40 years, we've provided compassionate, high-quality care tailored to the unique needs of patients and families. Guided by our core values of teamwork, service, contribution, and excellence, we're committed to delivering exceptional care and supporting the communities we serve.
Position Details
Job Title: Medical Records Assistant
Department: Administrative
Location: Hybrid
Employment Type: Full-time, Regular
FLSA Status: Non-Exempt
Reports To: Office Manager
Position Summary
The Medical Records Assistant supports the Medical Records department by ensuring the accurate, timely, and compliant management of patient records. This position is responsible for clerical and administrative functions, including document processing, phone support, and coordination with clinical and administrative teams to maintain efficient operations.
Essential Duties & Responsibilities
- Maintain, organize, and manage patient medical records in accordance with regulatory and organizational standards
- Scan, file, and upload documents into the Electronic Medical Record (EMR) system with a high degree of accuracy
- Provide front-line phone support, including answering, routing calls, and assisting inquiries
- Process medical records requests and support audits
- Ensure adherence to HIPAA and confidentiality standards
- Assist with data entry and administrative tasks
- Collaborate with clinical and administrative staff
- Perform other duties as assigned
Compensation
$22.00 - $26.00 per hour, based on experience and internal equity
Requirements
Schedule & Work Expectations Full-time: 40 hours per week Monday through Friday
Minimum Qualifications Education: Some college coursework preferred Experience: Healthcare office experience required; EMR experience preferred
Knowledge, Skills & Abilities
- Strong organizational skills and attention to detail
- Professional communication and phone etiquette
- Ability to handle confidential information
- Proficiency in Microsoft Office and EMR systems
- Ability to work in a fast-paced environment
- Team collaboration skills
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