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Medical Scheduler - Edmunds Gastroenterology

University Physicians' Association, Inc.Knoxville, TN
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

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Job Type

Full-time

Description

EDMUNDS GASTROENTEROLOGY, a fast-paced gastroenterology office located in West Knoxville is currently looking for a full-time Medical Scheduler.

RESPONSIBLE AND ACCOUNTABLE FOR:

  • Anwer and direct inbound phone calls.
  • Scheduling, rescheduling, and canceling patient appointments as required.
  • Answering patients' questions regarding basic medical tests and procedures.
  • Providing instructions to patients to ensure that they are prepared for examinations and procedures.
  • Confirming patient appointments.
  • Input patient information into EMR.
  • Courteously receiving incoming telephone calls and taking messages as needed.
  • Scheduling referral appointments and follow-ups.
  • Work through tasks and voicemails.
  • Verifying patient health information and insurance details.

DUTIES AND TASKS INCLUDE BUT ARE NOT LIMITED TO:

  • Keeps all patient information, practice information and staff information confidential
  • Performs routine work under general supervision
  • Follows established procedures, referring all new or unusual questions/concerns
  • Acts as patient advocate, ensuring a setting that protects the rights of the patient, in compliance with HIPAA, and provides an atmosphere that does not compromise the patient's physical or mental well-being, safety or dignity
  • Maintains knowledge of, and complies with, established policies and procedures

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!

Hours: Monday - Friday, 8am to 5pm

Requirements

  • High school diploma or GED.
  • Post high school education is advantageous.
  • Proven experience working in a medical office.
  • Working knowledge of medical terminology and medical insurance plans.
  • The ability to type and file accurately.
  • Excellent communication and organizational skills.
  • Good telephone etiquette.

Preferred requirements

  • ModMed/Gmed experience

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FAQs About Medical Scheduler - Edmunds Gastroenterology Jobs at University Physicians' Association, Inc.

What is the work location for this position at University Physicians' Association, Inc.?
This job at University Physicians' Association, Inc. is located in Knoxville, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at University Physicians' Association, Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at University Physicians' Association, Inc.?
University Physicians' Association, Inc. lists this role as a Full-time position.
What experience level is required for this role at University Physicians' Association, Inc.?
University Physicians' Association, Inc. is looking for a candidate with "Senior-level" experience level.
What benefits are offered by University Physicians' Association, Inc. for this role?
University Physicians' Association, Inc. offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Paid Sick Leave, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at University Physicians' Association, Inc.?
You can apply for this role at University Physicians' Association, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.