Medical Support Assistant

SolvetNorth Las Vegas, NV

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Overview

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Job Description

Medical Support Assistant (Radiology)

Solvet Services LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB). We are dedicated to providing exceptional healthcare professionals to VA hospitals nationwide. We believe that caring for our nation’s veterans starts with taking care of our staff. Join us in making a tangible difference in the lives of those who served.

Location: Southern Nevada VA Healthcare System (VAHCS) – North Las Vegas, NV
Job Type: Full-Time / Part-Time
Setting: Federal Healthcare Environment (Radiology Department)

Why Work With Us?

Competitive Pay: Highly competitive hourly compensation rates.
Meaningful Mission: Serve our nation's heroes in a supportive, teamwork-focused culture.

Position Summary

The Medical Support Assistant provides critical administrative and customer-service support for the Radiology department. This role serves as a primary point of contact for Veterans, managing scheduling workflows, patient check-ins, and electronic documentation to ensure seamless clinic operations.

Key Responsibilities

Patient Scheduling: Coordinate, schedule, cancel, and reschedule Radiology appointments and consults.
Front Desk Operations: Manage patient check-in/check-out and provide necessary pre-appointment preparation instructions.
Communication Management: Handle high-volume inbound calls, route inquiries, and communicate professionally with Veterans, providers, and staff.
Data Verification: Verify patient demographics, order accuracy, and insurance information.
Records & Documentation: Maintain electronic medical records, process administrative requests, and manage Radiology files, forms, and CDs.
Customer Service: Resolve front-line inquiries, escalate complex issues, and maintain general front-desk readiness.

Required Qualifications

Experience: Proven background in clerical, administrative, or customer-service work within a healthcare setting.
Technical Skills: Hands-on experience with medical scheduling, consult tracking, and electronic medical record (EMR) documentation.
Core Knowledge: Familiarity with computerized patient systems, medical terminology, privacy/information-security requirements (HIPAA), and radiology workflows.
Languages: Ability to speak, read, and write English fluently.
Credentials: No clinical certification is required.

For consideration please forward current resume to kingle@solvet.com

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FAQs About Medical Support Assistant Jobs at Solvet

What is the work location for this position at Solvet?

This job at Solvet is located in North Las Vegas, NV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Solvet?

Employer has not shared pay details for this role.

What employment applies to this position at Solvet?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Solvet?

You can apply for this role at Solvet either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.