Medical Waste Central Customer Service Rep

Clean Harbors, Inc.San Jose, CA

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

BS/BA in Business or Environmental Science preferred
Strong verbal and written communication skills
Strong organizational/time management skills
Strong problem-solving skills
Detail oriented
Flexibility
Ability to handle multiple tasks simultaneously
Proficient in Windows Office-based applications

Wondering what to expect in starting your career with Clean Harbors? Click Here to view a Day in the Life Video!

40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.

Join our safety focused team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at https://careers.cleanharbors.com/.

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.

Clean Harbors is a Military & Veteran friendly company.

Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.

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#LI-Onsite

Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times
Plays an active role in promoting teamwork, ownership, premier customer service and quality within the organization
Provides exceptional customer service when managing customer inquiries and service needs via phone, email, and online platform
Ensures timely resolution to any customer issues
Accomplishes detailed and thorough order management tasks inclusive of account setup, waste profile, routing, pricing, PO issues, invoice issues, etc.
Possesses knowledge and ability to promote all Clean Harbors services
Interacts with sales and operations personnel to ensure they have knowledge on customer feedback/service issues
Effectively manage all accounts, inclusive of proactive and reactive calling in accordance with department procedures
Responsible for the data integrity of the proactive call and milkrun program
Specific tasks assigned by management

Central Customer Service activities include, but not limited to:

Account setup/modifications
Profile creation
Quoting/Agreements
Scheduling
Order management
Resolve compliance issues

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FAQs About Medical Waste Central Customer Service Rep Jobs at Clean Harbors, Inc.

What is the work location for this position at Clean Harbors, Inc.?

This job at Clean Harbors, Inc. is located in San Jose, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Clean Harbors, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Clean Harbors, Inc.?

Clean Harbors, Inc. lists this role as a Full-time position.

What experience level is required for this role at Clean Harbors, Inc.?

Clean Harbors, Inc. is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Clean Harbors, Inc.?

You can apply for this role at Clean Harbors, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.