Medication Historian

Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team.

Minimum Education and Experience Required

Education Required: High School Diploma, GED, or a higher level of education that would require the completion of high school, is required.

Experience Required: One year of work experience within a retail or hospital pharmacy

KSAs required upon hire or transfer (copy from KSA section below).

License and/or Certification

Preferred: Medication history certification through PTCB, active Connecticut pharmacy technician license registration, in good standing

Knowledge, Skills, and Abilities

• Ability to triage, prioritize, and accurately complete work in a timely manner.
• Advanced verbal and written communication skills and the ability to present information effectively to care team members and patients.
• Foster a cooperative work environment.
• Develop, plan, and implement short and long-term goals.
• Help create change within the department to reach the goals of the department/organization
• Demonstrate excellent interpersonal skills to patients and team members

Interpersonal Skills:

• Provides compassion and a welcoming experience to patients and their families amidst the stresses of hospital admission.
• Communicate openly and effectively with members of the integrated care team (nursing, providers, pharmacists, patients and/or their families) to ensure continuity of patient care upon admission to the hospital.
• Ensures high quality customer service for all members of a patient's integrated care team.
• Triages and directs requests, outside of the scope of a pharmacy technician, to the responsible party when appropriate.
• Maintain professionalism within all interactions with the integrated care team.

Regulatory / Record Compliance:

• Clearly communicate discrepancies identified via the medication reconciliation process with medications, allergies, or other clinical information to nurses, providers, and/or pharmacists as appropriate for resolution.
• Participates in quality assurance activities to support patient care within the facility.
• Accurately document required information into the electronic health record in an efficient and timely manner to support seamless patient care.
• Maintains other pertinent operational records not listed as required by department/state/federal policies and/or guidelines.