Member Engagement Manager
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Job Description
Location: Saint Louis, MO | Full-Time | Travel: 10-20% Annually
Are you passionate about building meaningful relationships, helping organizations thrive, and creating long-term member value? Do you enjoy working consultatively with clients to understand their goals and connect them with the right resources?
NAED is seeking a Member Engagement Manager to serve as a trusted partner to a defined portfolio of member companies-strengthening engagement, driving participation, and expanding the impact of NAED programs across the electrical distribution industry.
Why Join NAED?
At NAED, we support and connect leaders across the electrical distribution channel through education, business intelligence, events, and industry partnerships. In this role, you'll help member companies maximize the value of their membership while building strong, lasting relationships across the industry.
This is an ideal opportunity for someone who thrives in a relationship-driven role and enjoys blending strategic account planning with consultative sales and member service.
What You'll Do
Build Relationships & Drive Engagement
- Cultivate strong connections within assigned member accounts and engage employees at all levels of the organization
- Serve as the primary liaison and trusted point of contact for member companies
- Promote NAED programs, services, events, and tools that support member success
Strategic Account Management
- Develop annual business plans tailored to each assigned account
- Conduct ongoing market research and analysis to understand member needs and industry trends
- Gather and share member feedback to support NAED priorities and continuous improvement
Consultative Support & Member Value
- Proactively guide members toward relevant resources, best practices, and business opportunities
- Deliver presentations, reports, and updates for NAED leadership and member stakeholders
- Model a culture of exceptional member care and service excellence
Sales & Program Promotion
- Collaborate with internal teams to meet engagement and monthly sales targets
- Conduct outbound member outreach to promote conferences, education programs, and initiatives
- Accurately process contracts, orders, invoices, and maintain CRM/member database records
Industry Representation
- Represent NAED at conferences, events, and account-specific meetings
- Maintain a professional and positive presence with members, partners, and vendors
Comprehensive and competitive benefits package, including:
- Medical, dental, and vision coverage
- 401(k) retirement plan with employer contribution
- Generous paid time off and holidays
- Professional development and training opportunities
Ready to take the next step in your career? Apply today and be part of a team that's driving industry success!
How to Apply: Interested candidates should submit their resume and a cover letter detailing their qualifications and experience.
Background & Drug Screening required
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.