Member Services Associate

YMCA of the Black HillsRapid City, SD

$14 - $14 / hour

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Overview

Compensation

$14-$14/hour

Job Description

Starting Pay: $14.00 per hour

Location: Rapid City, SD

Shifts: Evenings/Weekends

At the YMCA of the Black Hills, every day is an opportunity to welcome people into a place where they can grow, connect, and thrive. Our Member Services Associates are at the heart of that experience. We're looking for someone who believes in building community through kindness, encouragement, and genuine connection-someone who understands that a warm greeting, a helping hand, or a simple smile can make all the difference.

As a Member Services Associate, you'll be the first friendly face our members see. You'll get to know them by name, celebrate their progress, and help them navigate everything the Y has to offer. From giving tours that share the story of our mission, to assisting with membership needs and program registrations, you'll help people feel confident and supported from the very beginning. When questions come up-or challenges appear-you'll be there to offer clear answers, calm guidance, and caring follow-through.

You'll also play an important role in keeping our facility safe, clean, and welcoming. You'll help open and close the building, keep common areas tidy, monitor activity throughout the day, and make sure safety procedures are followed with consistency and care. When something doesn't look quite right or an emergency arises, you'll respond quickly, thoughtfully, and with the well-being of our members in mind.

Behind the scenes, you'll support the systems that keep our Y running smoothly: accurate data entry, member account updates, cash drawer balancing, and clear communication that ensures members always get the information they need. You'll work closely with your team, help train new staff, and support volunteers as they grow in their roles. And in the absence of a director, you'll provide steady leadership to help keep operations on track.

At the Y, we're guided by our core values of caring, honesty, respect, and responsibility-and we look for team members who live those values every day. If you enjoy connecting with people, want to be part of a mission-driven organization, and find purpose in helping others succeed, you'll feel right at home here.

Join us in creating a welcoming, uplifting environment where everyone has the chance to belong and become. That's the work of the Y-and it starts with you.

Must be able to pass a background check.

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FAQs About Member Services Associate Jobs at YMCA of the Black Hills

What is the work location for this position at YMCA of the Black Hills?

This job at YMCA of the Black Hills is located in Rapid City, SD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at YMCA of the Black Hills?

Candidates can expect a pay range of $14–$14 per hour for this role.

What employment applies to this position at YMCA of the Black Hills?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at YMCA of the Black Hills?

You can apply for this role at YMCA of the Black Hills either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.