Member Services Driver - (Part Time)
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Overview
Job Description
COMPLIANCE WITH REGULATIONS
Works closely with all departments necessary to ensure that the processes, programs, services are accomplished in a timely and efficient manner in accordance with CHG policies, procedures and in compliance with applicable state and federal regulations including Centers for Medicare and Medicaid Services (CMS) and/or Medicare Part C and D, Department of Health Care Services (DHCS) and Department of Managed Health Care (DMHC).
RESPONSIBILITIES
- Respond to calls from passengers according to the protocols established by Community Health Group.
- Receive and follow members locations through the software, and follow the route as given.
- Ensure timely arrival at the members destinations, and inquire into further destinations.
- Greet members when they embark into the vehicle.
- Confirm members identity by using their name to establish familiarity.
- Ensure that safe routes are used to reach desired destinations.
- Provide door-to-door concierge services.
- Work with the software to ensure the truncation of rides, at the end of each ride, according to the specifics of established protocols.
- Reroute passages to destinations in cases of high traffic, or road diversions, due to construction work.
- Perform both preventative and regular maintenance on cars ensuring that they remain in good working order.
- Maintain a neat and professional approach at all times.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
