Member Services Manager

AO Globe Life is actively hiring professionals to help families and individuals across the United States access important supplemental benefit programs—all from the comfort of home. This mission-driven, remote-first opportunity offers professional growth, meaningful work, and long-term career development.

Whether you are early in your career or exploring a new professional path, this role allows you to make a real impact while building valuable experience in a supportive environment.

In this position, you will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options.

Key Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs

• Schedule and conduct virtual consultations with clients via Zoom

• Explain available benefit options and assist clients through the enrollment process

• Maintain accurate client records and follow-up communications

• Deliver excellent client service and build lasting relationships

• Participate in ongoing training sessions, mentorship, and team meetings

What We Offer

• 100% remote position — work from anywhere in the United States

• Flexible scheduling

• Warm leads provided — no cold calling or prospecting

• Weekly pay via direct deposit

• Full training and ongoing development support

• Monthly and quarterly performance bonuses

• Leadership and advancement opportunities for high-performing team members

• Supportive and collaborative team environment

Who Thrives in This Role

• Strong communicators with a client-first mindset

• Self-starters who are organized and comfortable working independently

• Individuals comfortable using Zoom, digital tools, and cloud-based systems

• Experience in customer service, sales, or consulting is helpful but not required

• Growth-minded individuals who are coachable and motivated to succeed

Requirements

• Must be legally authorized to work in the United States

• Windows-based laptop or desktop computer with a webcam

• Reliable internet connection

About AO Globe Life

For more than 70 years, AO Globe Life has been a trusted provider of supplemental benefits to working families across the United States. We proudly serve union members, veterans, credit union members, and associations nationwide while offering meaningful remote career opportunities focused on service, integrity, and growth.

Ready to Apply?

If you’re ready to build a flexible remote career while helping families access important benefits, apply today to learn more about joining our team.

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