Member Services Representative Closing Shift Part Time

CrunchAppleton, WI

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Overview

Schedule

Alternate-schedule

Part-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

Benefits:

Employee discounts

401(k)

Company parties

Free uniforms

Training & development

Member Services Representative

Position Title: Front Desk

Reports To: Front Desk Manager

Classification: Part-Time, Non-Exempt, Age: 18

Job Summary:

The Front Desk will help ensure the smooth and efficient operational procedures within the Front Desk department, enabling the club to provide the highest level of customer service. The ideal candidate will demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand.

We close at 11 pm Monday thru Thursday, 8pm Friday, and 7pm Saturday thru Sunday.

Closing shits are 4/6 - 11:30pm Mon-Thurs, 2/3 - 8:30pm Fridays, and 12/2 - 7:30pm Sat & Sun.

Essential Job Responsibilities:

Membership Sales.

Greet all members and guests with a smile and wish them well as they exit the club.

Check in all members and guests in accordance with company procedures.

Facilitate any messages on club software at member check-in.

Answer phones in courteous, helpful, professional manner.

Communicate special events to members and guess.

Maintain an atmosphere which makes members feel welcome.

Facilitate all member requests or forward to a manager.

Maintain a professional disposition at all times.

Sell retail products.

Schedule member services, tanning, hydro-massage, etc.

Facilitate payment of member services in accordance with company procedures.

Know club facility, services, and schedules.

Maintain a clean and organized work area.

Assist in all projects as delegated by club management.

Follow all policies and procedures in the Employee Handbook.

Opening and closing duties.

Attend any employee training meetings.

Please note: This job description was designed as a summary of the typical function of the job, and is not a comprehensive list of all possible job responsibilities. The tasks and duties might differ from those outlined above and other duties, as assigned may be part of the job.

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FAQs About Member Services Representative Closing Shift Part Time Jobs at Crunch

What is the work location for this position at Crunch?

This job at Crunch is located in Appleton, WI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Crunch?

Employer has not shared pay details for this role.

What employment applies to this position at Crunch?

Crunch lists this position under the following employment categories:

Alternate-schedule
Part-time

What experience level is required for this role at Crunch?

Crunch is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Crunch for this role?

Crunch offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Crunch?

You can apply for this role at Crunch either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.