Membership Coordinator (Active Investors)
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Overview
Job Description
About Masterworks
Masterworks is a fintech platform that allows anyone to invest in SEC-qualified shares of multi-million dollar paintings by names like Banksy, Basquiat, and Picasso. In just three short years, we have built a portfolio of nearly $1.2 billion in world-class artworks, introducing nearly 950,000 individuals to the $2.2 trillion art market.
Masterworks has been covered by major media publications such as The New York Times, CNBC, The Wall Street Journal, and the Financial Times, and was recently recognized as one of the Top 50 Startups in the US by LinkedIn.
In 2021, Masterworks achieved unicorn status raising $110M in its Series A fundraising round at a valuation exceeding $1 billion.
Our 80+ employees are based out of our offices at 1 World Trade Center in the Financial District of New York City. With an entirely in-office team, there are endless opportunities for collaboration, innovation, and learning.
Why Masterworks?
- Do you thrive on disruption?
- Do you want to live at the cutting edge of finance, technology, and art?
- Are you passionate about democratizing alternative investments?
- Do you enjoy meaningful work that has a noticeable impact on business performance?
If you answered "Yes" to any of the above, we'd love to hear from you!
Position Overview:
Masterworks is looking for a Membership Coordinator responsible for meeting with current investors by phone, igniting their interest in Masterworks, and guiding them to the next step of the investment process. We are seeking a passionate individual to assist users in answering high-level questions about art as an asset class and help convert website users to active investors.
This role is designed for someone who is passionate about sales, has the drive to excel in a start-up/fintech environment, and has experience going above and beyond for their customers. We would love a candidate with an interest in art, but certainly not required. Our ideal candidate has 1-2+ years of experience in a customer service or sales role.
Responsibilities:
- ~400 outbound calls per day to current investors
- Speaking to the inner workings of Masterworks, explaining art as an asset class
- Scheduling investor appointments with the Investment Advisor team
- Effective follow-ups with investors who are lukewarm but not yet sold
Requirements or Skill Sets:
- 1-2+ years of sales experience
- 1+ years of experience in financial services preferred
- Strong understanding of financial markets
- Strong interest in selling alternative investments
- Strong sales and relationship management skills
- Highly organized, results-driven personality
- Excellent verbal and written communication skills
Additional Requirements:
- Must be able to work full time
- Must be eligible to work in the US
Benefits at Masterworks:
- Free admission to art museums and galleries
- Health, dental, and vision coverage with FSA options
- PTO and 401k
Compensation Range: $65,000-80,000
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