Overview
Job Description
Benefits:
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Wellness resources
Bonus based on performance
Employee discounts
Training & development
MEMBERSHIP MANAGER
Sales & Member Experience
Reports To: General Manager
LEAD THE SALES TEAM. GROW THE CLUB.
Are you a motivated sales leader who knows how to build relationships, develop a team, and drive results?
Crunch Fitness is looking for an energetic Membership Manager to lead our sales team, grow membership, and help create an exceptional experience for every member and guest.
WHY JOIN CRUNCH?
Competitive base salary
Medical, dental, vision insurance, and 401K for Qualifying Employees
Commission and performance-based bonus opportunities
Complimentary Crunch Fitness membership and 1:1 personal training
Employee discounts and other club benefits
Professional growth and advancement opportunities
Assistance and discounts in fitness certifications and credits to advance your fitness career
Hands-on experience in leadership, sales, operations, and business management
Supportive, team-oriented leadership environment
WHAT YOU'LL DO
Lead, coach, and develop the membership sales team.
Recruit, train, and support Membership Advisors.
Drive membership sales, personal training opportunities, referrals, and lead conversion.
Oversee lead follow-up, club tours, appointments, and sales activity.
Track team performance and work toward individual and club goals.
Support sales promotions, community outreach, events, and member engagement.
Build strong relationships with members and prospective members.
Work closely with the General Manager and other departments to support club goals.
Follow all Crunch Fitness policies, procedures, safety requirements, and Employee Handbook guidelines.
WHAT WE'RE LOOKING FOR
Previous sales and/or management experience required
Experience in fitness, retail, hospitality, or another customer-focused environment preferred
Strong leadership, communication, and organizational skills
Proven ability to motivate and develop a team
Goal-oriented, confident, and comfortable asking for the sale
Self-motivated and able to work in a fast-paced environment
Basic computer skills and ability to learn sales software
Passion for fitness and helping others is a plus
Flexible schedule, including some evenings and weekends
Ability to regularly lift and carry up to 50 pounds
READY TO LEAD THE WAY?
If you're a confident sales leader who enjoys developing people, building relationships, and driving results, we'd love to meet you!
Bring your leadership. Bring your energy. Bring the Crunch.
Responsibilities may be modified or adjusted based on business needs.
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