Membership Sales Specialist
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Overview
Job Description
- 401(k) matching
- Bonus based on performance
- Company parties
- Employee discounts
- Opportunity for advancement
- Inbound & Outbound Communication: Respond promptly and professionally to phone calls, text messages, and online inquiries.
- Lead Conversion: Convert inquiries and trial lessons into memberships by effectively communicating the value of our swim programs.
- Follow-Up: Maintain consistent follow-up with leads to ensure high conversion rates.
- Regional Coordination: Manage and track leads across three locations: New Rochelle, Yorktown Heights, and Yonkers.
- CRM Management: Accurately record all interactions and progress in the CRM system.
- Sales Performance: Meet and exceed individual and team sales goals.
- Proven sales experience, ideally in a membership-driven environment.
- Excellent communication skills, both written and verbal, with a professional and personable demeanor.
- Highly organized with strong time-management skills to handle multiple tasks effectively.
- Proficiency with CRM tools and digital communication platforms.
- Self-motivated and goal-oriented, with a passion for achieving results.
- Familiarity with customer service in a family-focused setting is a plus.
- Opportunities for career growth within a supportive team environment.
- A chance to make a difference by helping families prioritize water safety and fun.
- Employee perks, including discounts on swim lessons and Goldfish merchandise.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
