Merchandising Operations Specialist

Description

Grow your career with us here at Mustard Seed!

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That's why everything on our shelves is made with real, natural ingredients, without the artificial additives. We're committed to ingredient transparency so you can make informed choices for yourself and your family. It's all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

Job Summary

The Merchandising Operations Specialist helps keep merchandising systems running smoothly across the Grocery, Dairy, Frozen, Nutrition, and Health & Beauty departments in our store locations. The role focuses on maintaining accurate inventory, clean item master data, reliable replenishment processes, and consistent promotional execution to support a strong in-stock performance. This is a hands-on, execution-driven position that plays a key part in making sure pricing, ordering, vendor programs, and promotional activity are set up correctly and carried out consistently across stores.

Responsibilities

• Manage replenishment ordering in alignment with established SOPs and monitor product movement to identify out-of-stock risks.
• Maintain accurate order quantities based on delivery schedules and address service-level issues with distributors.
• Update and manage item master data, including pack sizes, costs, vendor information, and APL accuracy.
• Prepare, validate, and upload pricing files; support new item and vendor setup through accurate documentation.
• Load promotional pricing and vendor program details; track and reconcile credits, billbacks, and co-op participation.
• Assist with promotional performance reporting and seasonal program preparation.
• Generate inventory, movement, margin, and shrink reports; maintain shrink summaries and process recalls.
• Support merchandising compliance through template maintenance and accurate execution of SOPs.
• Maintain documentation, trackers, and logs, and flag data or operational exceptions.
• May attend vendor or distributor engagements for operational support as needed
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Computer
• Pricing Gun
• Scanning Gun
• Telephone
• General Office Equipment

Requirements

Education And Experience

• High school education or equivalent is required
• 2+ years of retail experience is required
• 2+ years of data entry experience is strongly preferred
• Previous experience in receiving, merchandising, or replenishment ordering is a plus

Knowledge, Skills, Abilities

• High attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to follow structured processes and SOPs consistently
• Comfort working with spreadsheets and data-entry systems
• Effective written and verbal communication skills
• Ability to manage multiple priorities in a deadline-driven environment
• Demonstrated ability to organize, prioritize, and execute tasks independently
• Interpersonal skills
• Basic computer skills using the windows operating system including internet, printing, and email
• General knowledge of store products

Physical Requirements

• Bending
• Standing
• Sitting
• Communication (Verbal)
• Carrying 50 lbs.
• Reading
• Walking
• Hearing (Auditory)
• Reaching
• Telephone Usage
• Lifting 50 lbs.
• Writing
• Grasping
• Operating Equipment
• Sight or Peripheral Vision
• Ability to travel between stores
• Ability to travel out of state for trade shows