Merchant Account Manager

Skimlinks, a Connexity company, and now a Taboola company, is a global e-commerce monetization platform, with offices in LA, London, Germany, and NYC. We work with over 60,000 premium publishers (Condé Nast, Hearst Magazines, Buzzfeed…) and 50,000 retailers around the world (Nordstrom, Anthropologie, Saks, Urban Outfitters, Coach, Lululemon...)helping content producers get paid commissions for the products and brands they write about. This gives us a direct view of the browsing and shopping behaviors of over 650 million users. Our technology understands the web pages users visit, the brands and products they look at, the links they click on, and the purchases they make, across our entire network. We track over $2.5m affiliated sales every day and have the expertise and the tools to power all commerce strategies on every channel development of new Merchant / Advertiser client relationships.

The Merchant Account Manager, Skimlinks is part of our US Commercial team and reports to the Manager, Merchant Account Management. This role is responsible for managing and growing a portfolio of retail merchant accounts by building strong client relationships, optimizing program performance, and identifying opportunities to drive revenue growth. Working cross-functionally with Operations and other internal teams, the Merchant Account Manager leverages data-driven insights to maximize the value of the Skimlinks and Connexity platforms while ensuring an exceptional client experience.

Key Responsibilities:

• Assist to manage, retain and accelerate the growth of accounts through highly pro-active client engagement including the evaluation of Merchants
• Review existing merchant relationships and contributing to optimization strategies
• Set up, monitor & log merchant progress via internal systems and with Excel reports to track performance
• Work with the Operations team to analyze data and ensure our programs are fully optimized
• Enforcing strong network quality standards across Skimlinks Publishers regarding how they promote Merchants
• Attend conferences and industry events to represent Skimlinks to prospective clients

Requirements

• 2+ years of account management experience with a proven track record within a structured sales environment
• Solid understanding of the advertising, affiliate, paid search, online publishing or media industry
• Understanding of CPC and CPA cost models and KPIs associated (Return on Ad Spend (ROAS), New to File (NTF), conversion, cost of sale, etc.)
• Demonstrated success in negotiating, relationship building, and account management
• Strong analytic, quantitative, and technical aptitude with great attention to detail
• Driven to help merchants find growth opportunity
• Excellent verbal, written, and communication skills
• Self-motivated, driven, flexible, and adaptable with a proven track record of exceeding goals
• Salesforce/Microsoft Office/Excel/PowerPoint
• BA/BS degree

Benefits

Voted “Best Places to Work,” our culture is driven by self-starters, team players, and visionaries. Headquartered in Santa Monica, the company operates sites and business services in the US, UK, and EU. We offer top benefits including flexible time off, paid holidays, competitive comp, team events and more!

• Health Care Plans (Medical, Dental & Vision)
• Retirement Plan (401k Matching)
• Life Insurance (Basic, Voluntary & AD&D), LTD & STD
• Paid Leave Benefits (Maternity, Paternity & Medical)
• Flexible work schedules
• Free Food & Snacks
• Wellness Resources
• Equity

We are committed to providing a culture at Connexity that supports the diversity, equity and inclusion of our most valuable asset, our people. We encourage individuality, and are driven to represent a workplace that celebrates our differences, and provides opportunities equally across gender, race, religion, sexual orientation, and all other demographics. Our actions across Education, Recruitment, Retention, and Volunteering reflect our core company values and remind us that we’re all in this together to drive positive change in our industry.

This position is hybrid 2 days/week working in our New York office: 16 Madison Square West, 7th Floor, New York, NY 10010

The pay range for this position in New York is $75k - $85k. This role is also eligible to participate in our bonus plan under which you might be eligible for additional earnings in accordance with such plan.

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