MH Bilingual Customer Service Rep
First Bank OnlineKnoxville, TN
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Overview
Schedule
Full-time
Career level
Senior-level
Job Description
Position Summary
This position provides opportunity to gain knowledge regarding Loan Servicing, Operations, and Collections aspect of the Manufacture Housing Industry.
Essential Duties & Responsibilities:
- Provide excellent customer service
- Answer customer calls/inquiries
- Take payments over the phone
- Handle customer/client correspondence and all information requests
- Support various departments within Loan Servicing Team
- Assist with Loan Research
- Review and submit Loan Maintenance Requests
- Other duties as assigned
Qualifications:
- High School Diploma or GED
- Some College preferred
- Bilingual in Spanish - required
- Proficient with MS Office (Excel and Word)
- Excellent organizational skills
- Excelling communication skills - both oral and written
- Collection knowledge a plus
- Manufactured housing knowledge a plus
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FAQs About MH Bilingual Customer Service Rep Jobs at First Bank Online
What is the work location for this position at First Bank Online?
This job at First Bank Online is located in Knoxville, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at First Bank Online?
Employer has not shared pay details for this role.
What employment applies to this position at First Bank Online?
First Bank Online lists this role as a Full-time position.
What experience level is required for this role at First Bank Online?
First Bank Online is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at First Bank Online?
You can apply for this role at First Bank Online either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.