Micro Kitchen Manager

Restaurant Associates

Position Title: Micro Kitchen Manager

Work Schedule: Monday - Friday

Location: Kirkland, WA

Salary: $85,000 - $90,000

Other Forms of Compensation: Comprehensive benefits package

Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary

We are seeking a dynamic and highly organized Micro Kitchen (MK) Manager to join our outstanding Canteen team. The MK Manager holds full accountability for the success and hospitality experience of an assigned Micro Kitchen neighborhood, serving as the strategic lead in maintaining our partner's unique culture and high standards.

In this role, you will ensure total adherence to the client's guidelines, local Health Department regulations, and Canteen's unwavering expectations for product freshness, quality, and visual presentation. As the MK Manager, you will oversee all daily administrative and operational functions, including inventory strategy, labor management, and safety compliance. You will motivate and direct a dedicated team to fulfill the operational objectives of the Food program, maintaining exceptional customer satisfaction and fostering a high-level collaborative relationship with the client.

Canteen is deeply committed to a culture of workplace and food safety, which you will champion every day! As the Assistant Catering Operations Manager, you will set the standard for responsible practices, ensuring the well-being of you, our guests and our valued team members.

The client food program's vision is to inspire and enable the world to make food choices and use food experiences to develop more sustainable lifestyles and communities. Apply now and become an integral part of our philosophy!

Job Description

Key Responsibilities:

• Direct Workplace & Food Safety: Rigorously manage all safety protocols, including meticulous allergen management and adherence to Health Department regulations across the neighborhood.
• Visual Merchandising: Oversee the daily signage and communication for all MK offerings; ensure all displays are accurate, clearly visible, and aesthetically aligned with program standards to drive user engagement.
• Personnel Leadership: Supervise the daily conduct and performance of the staff; provide coaching, professional development.
• Manage Guest Relations: Proactively monitor and respond to all customer feedback, ensuring guest needs are met with urgency and hospitality.
• Operational Systems & Health: Design and refine daily and weekly cleaning checklists for MK Attendants, overseeing their completion to maintain an impeccable, audit-ready environment.
• Lead Training Initiatives: Facilitate weekly F.A.C.T. (Food, Accountability, Communication, and Training) meetings to ensure continuous professional growth and safety reinforcement within the units.
• Strategic Inventory: Manage the procurement and stock levels of snacks, beverages, and perishables to optimize variety and minimize waste while ensuring the neighborhood is consistently fueled.
• Stakeholder Communication: Act as the primary point of contact for the client regarding neighborhood-specific needs, sustainability updates, and operational feedback.

Preferred Qualifications:

• Management Experience: A minimum of 3 years of applicable experience in a high-volume, premium customer service or hospitality establishment, with a proven track record in a supervisory capacity.
• Industry Background: Extensive experience in fast-paced food service, retail, or premium hospitality management.
• Safety Leadership: Demonstrated ability to drive and enhance a robust culture focused on Food and Workplace Safety across multiple units.
• Technical Proficiency: Proficient in computer and technical skills, with a working knowledge of Google Suite tools (Sheets, Docs, Slides).
• Communication Mastery: Strong written and verbal communication skills, with a track record of professional client and stakeholder interaction.
• Problem Solving: A proactive mindset with the ability to manage multiple decentralized locations and solve logistical challenges in real-time.
• Union Environment: Experience managing and navigating in a Union Environment is a plus.
• Certifications: ServSafe Manager Certification a plus.

While this schedule and location are currently projected, they are flexible and may be adjusted to meet evolving business demands, including coverage needs.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

Req ID: 1585008

Restaurant Associates

Michael Juelke

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