Mitigation/Restoration Project Manager

MetairieBaton Rouge, Louisiana

$55,000 - $70,000 / year

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Overview

Schedule

Full-time

Career level

Director

Compensation

$55,000-$70,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Benefits:

Company car
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
Vision insurance

Position Summary:

The Mitigation/Restoration Project Manager at ServiceMaster Restoration is responsible for planning, executing, and overseeing property restoration projects from start to finish. This position ensures that projects related to water, fire, mold, and storm damage are completed on time, within budget, and according to company and industry standards. The Project Manager serves as the main point of contact for customers, insurance representatives, and internal teams—delivering consistent communication, superior service, and high-quality outcomes.

Key Responsibilities:

· Manage multiple mitigation and restoration projects simultaneously, ensuring timelines, budgets, and customer expectations are met.

· Conduct job site assessments, develop scopes of work, and create estimates using company-approved software and pricing guidelines.

· Coordinate with mitigation supervisors, technicians, and subcontractors to ensure efficient scheduling and resource allocation.

· Perform regular project inspections for progress tracking, quality assurance, and safety compliance.

· Maintain effective and transparent communication with property owners, insurance adjusters, and internal staff.

· Document work progress, job notes, and changes to scope using ServiceMaster’s digital platforms (e.g., DASH, Encircle, or similar).

· Review project costs, invoices, and change orders to maintain profitability and alignment with financial goals.

· Lead coordination meetings for project updates, issue resolution, and workflow consistency.

· Support training and development for field teams to enhance quality and performance.

· Ensure compliance with IICRC standards, OSHA safety requirements, and ServiceMaster policies.

· Handle emergency response duties and participate in on-call rotation when required.

Qualifications & Requirements:

· High school diploma or equivalent; college degree in Construction Management, Business, or related field preferred.

· 3–5 years of project management experience in property restoration, construction, or emergency mitigation.

· IICRC certifications preferred (WRT, ASD, FSRT, AMRT, etc.).

· Strong understanding of restoration processes, insurance claims, and job costing.

· Proven leadership, communication, and conflict-resolution abilities.

· Proficiency in restoration management and estimating software (Xactimate, DASH, Encircle, etc.).

· Strong problem-solving skills with attention to detail and quality control.

· Valid driver’s license and clean driving record required.

· Ability to work flexible hours, including after-hours emergencies or disaster response events.

Key Competencies:

· Leadership & Team Collaboration

· Customer Relations & Communication

· Budgeting & Scheduling

· Risk & Quality Management

· Analytical & Critical Thinking

· Accountability & Problem Solving

Compensation: $55,000.00 - $70,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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FAQs About Mitigation/Restoration Project Manager Jobs at Metairie

What is the work location for this position at Metairie?

This job at Metairie is located in Baton Rouge, Louisiana, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Metairie?

Candidates can expect a pay range of $55,000 and $70,000 per year.

What employment applies to this position at Metairie?

Metairie lists this role as a Full-time position.

What experience level is required for this role at Metairie?

Metairie is looking for a candidate with "Director" experience level.

What benefits are offered by Metairie for this role?

Metairie offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Metairie?

You can apply for this role at Metairie either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.