Mortgage Loan Officer Assistant
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Overview
Job Description
Serving Others. Enriching Lives.
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated mortgage professionals. We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.
Join us at Coastal Towne Mortgage!
Inspired by our hometown roots, TowneBank Mortgage is committed to providing our borrowers with a personalized mortgage experience. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage provides the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
What You'll Be Doing
You'll play a key role in keeping the mortgage process moving efficiently and delivering an exceptional experience to borrowers and partners.
Your day-to-day may include:
Facilitating accurate and timely completion of loan applications
Making initial contact and following up with borrowers
Taking loan applications and gathering underwriting documentation (credit docs, disclosures, etc.)
Supporting clients throughout the mortgage process from start to finish
Entering data into the Loan Origination System
Handling administrative and organizational tasks
Assisting with marketing and promotion of the Loan Officer's business
Attending Loan Officer meetings and real estate partner events
Communicating professionally with borrowers, Loan Officers, and internal teams
Building relationships with realtors, builders, and referral partners
Following all AML / BSA compliance requirements
What You Need to Succeed
Valid NMLS number (or ability to obtain one)
Two or more years of experience working as a Loan Officer Assistant or Processor
High school diploma or equivalent
Strong organizational skills and attention to detail
Excellent verbal and written communication
Ability to thrive in a fast-paced mortgage banking environment
Bonus Points If You Have
Microsoft Office experience
Relationships with real estate professionals or referral sources
Background in customer service, sales, real estate, or mortgage banking
Why You'll Love This Role
You'll be part of a collaborative, supportive team that values relationships, professionalism, and helping people achieve their homeownership dreams. Every day brings something new and your work truly makes a difference.
Physically you can anticipate to:
️ Express or exchange ideas by means of the spoken word via email and verbally
️ Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time
️ Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
️ Not substantially exposed to adverse environmental conditions
️ The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
#CTM
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
