Mortgage Loan Officer - Community & Referral Development (Non‑Commission)

Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them.

At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a 'Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness.

Role Summary

We are seeking an experienced Business Development Representative to join our team at Third Federal. This role will be responsible for growing Third Federal lending business by acquiring, retaining and expanding relationships through its realtor networks, working with branch associates, making lead generation calls, and being involved within the community. This is a fully onsite role.

Responsibilities

• Generate and originate quality residential mortgage loans in order to help Third Federal Savings serve the housing needs of the communities it serves.
• Develop and maintain strong working relationships with bank branches, real estate professionals, builders, centers of influence, community-based organizations, etc. to build a pipeline of referral sources.
• Actively participate in realtor/builder/chamber/organization that have direct business applications.
• Interview loan applicants on mortgage financing to choose a product best suited to their needs; complete mortgage applications, follow through to closing, and resolve any issues
• Ensure exceptional customer service and documentation.
• Maintain relationships and contact with real estate professionals, community partners, and referral sources on a regular and consistent basis.
• Document all calling activities made into the Contact Management system.
• Work closely with branch management to educate associates on all loan programs and loan products.
• Support branch network by assisting with lead follow-up and loan applications.
• Lead branch loan meetings to encourage understanding of all loan products and assist with pipeline management.

Requirements

• 2-3 years of recent experience originating residential mortgage loans
• Excellent communications and customer service skills
• Customer service orientation in a face-to-face environment
• Experience using Mortgage software applications
• Demonstrated ability to work independently while contributing to a team environment
• Demonstrated ability to lead public group sessions or meetings
• Understands organization, culture, business, products and services
• Ability to manage multiple priorities
• Current NMLS designation
• Working knowledge of various community down payment assistance programs
• Must have well established Realtor network and/or community relationships
• High School Diploma or GED

Third Federal Perks & Benefits

• Competitive compensation packages
• Medical, dental, vision, and more
• 401k match
• 11 Bank Holidays + vacation/sick time
• Stock Ownership Allocation
• Exceptional culture and value system
• Strong work/life balance
• Growth opportunities
• Mortgage Discount Program
• Education Reimbursement Program

Our anticipated pay range for this position is $55,000.00 - $85,000.00 per year. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors.

Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.