Moxy Hotel Part Time Night Audit

OverviewWe are seeking a dedicated and detail-oriented Night Auditor to join ourteam at the Moxy Charleston Downtown. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves managing front desk responsibilities, performing night audits, and providing exceptional guest services to ensure a positive experience for all guests. The ideal candidate will possess strong communication skills and a commitment to guest relations.

Duties

• Conduct nightly audits of financial transactions and ensure accuracy in reporting.
• Manage front desk operations, including check-ins and check-outs during the night shift.
• Handle guest inquiries and resolve any issues or concerns promptly.
• Maintain accurate records of room availability and reservations.
• Process payments and manage cash handling procedures.
• Utilize phone systems to communicate effectively with guests and staff.
• Provide exceptional guest services, fostering positive relationships with all visitors.
• Assist in maintaining the cleanliness and organization of the front desk area.

Requirements

• Previous experience in hospitality or hotel operations preferred.
• Familiarity with night audit procedures is a plus.
• Strong guest relations skills with a focus on customer satisfaction.
• Proficiency in using phone systems and hotel management software.
• Ability to work independently during overnight shifts while maintaining attention to detail.
• Excellent communication skills, both verbal and written, to interact effectively with guests and team members.
• A commitment to upholding the highest standards of hospitality within a resort environment.

If you are passionate about providing outstanding service in the hospitality industry and meet the above qualifications, we encourage you to apply for this exciting opportunity as a Night Auditor.