MSP Field Engineer- Florham Park NJ
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$60,000-$65,000/year
Benefits
Health Insurance
Dental Insurance
Disability Insurance
Job Description
Link High Technologies is not just another IT provider. We deliver end-to-end technology solutions that allow our clients to focus on growing their business. With over 33 years in business, Link High touts a stable working environment with a vast wealth of collective experience. While we're large enough to provide enterprise level deliverables to our clients, we're still small enough to be flexible and change rapidly, which is a must in today's fast-paced technology field.At Link High, we believe that providing an unparalleled customer experience is just as important as delivering outstanding technical service -- which is why you'll find our employees aren't just highly qualified on a technical level; they're also friendly, personable, and passionate about their career. Hard work is rewarded at Link High with paid training, recognition of accomplishments, and the ability for career advancement based on merit. Team Collaboration is the key to the company culture. Job Description: This Field Engineer will join our Technical Services Team in providing on-site support for PCs, networking equipment, servers, firewalls, and desktop software for a variety of small to medium-sized organizations. The candidate should not be opposed to performing a wide variety of IT support ranging from simple desktop support to complex server and network issues, as dictated by clients, skill set, and available work. When not performing on-site work, the field engineer will report to our Florham Park, NJ office and assist with Service Tickets and configuring computer and network equipment.Job Requirements:
- Field Work in the NJ/PA/NYC area. Will report to the Florham Park office when not in the field.
- Must have a reliable car. IRS mileage reimbursement.
- Experience working independently while collaborating with other technical staff as necessary.
- Willingness to take ownership of issues and take initiative.
- Ability to follow internal procedures and document tickets and time daily in our PSA and documentation platform.
- Excellent written, verbal and interpersonal skills are a must.
- Commit to continuous education, certification and self-improvement.
- We prioritize candidates who align with the company's core values and beliefs and creating a team that works well together and contributes positively to the overall culture.
- 3 + years of RECENT professional MSP FIELD experience in supporting the following: (MSP/VAR or IT consulting firm highly preferred)
- PC Migration and Deployments (Copy profiles, data, etc.)
- Windows Desktop OS troubleshooting
- Mid Level experience with Server administration and troubleshooting
- Office 365 Experience (Basic Administration and troubleshooting)
- Networking connectivity & related equipment
- Corporate Firewalls (We standardize on SonicWall)
- Backup Technologies such as Datto
- Experience with ConnectWise,Automate or similar products is highly preferred
- Meets all assigned technical training goals.
- 401(k)
- 100% Dental insurance for employee
- 100% Health insurance for employee
- Short /Long Term Disability
- Life Insurance
- Paid time off
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FAQs About MSP Field Engineer- Florham Park NJ Jobs at Link High Technologies Inc.
What is the work location for this position at Link High Technologies Inc.?
This job at Link High Technologies Inc. is located in Florham Park, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Link High Technologies Inc.?
Candidates can expect a pay range of $60,000 and $65,000 per year.
What employment applies to this position at Link High Technologies Inc.?
Link High Technologies Inc. lists this role as a Full-time position.
What experience level is required for this role at Link High Technologies Inc.?
Link High Technologies Inc. is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Link High Technologies Inc. for this role?
Link High Technologies Inc. offers following benefits: Health Insurance, Dental Insurance, Disability Insurance, Life Insurance, Paid Vacation, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Link High Technologies Inc.?
You can apply for this role at Link High Technologies Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.