Multiple Positions - Paying Transfer Agent Operations Specialist - Operations

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Take your skills to the next level

U.S. Bank is hiring multiple professionals to join our Paying Transfer Agent Operations- Non‑Standard Processing (NSP) Team. This is an exciting opportunity to build specialized operational expertise while working in a collaborative, fast‑paced environment that values accuracy, accountability, and growth.

About the Team

The Non‑Standard Processing (NSP) team plays a critical role in payment processing within Stream Transfer Agency (STA). The work is dynamic and detail‑driven, supporting complex and non‑routine payment activities across a variety of products and systems.

What You'll Do

As part of the NSP team, you'll partner with Relationship Managers, Product Operations, Client Services, and other key stakeholders to ensure timely and accurate payment processing. Your responsibilities will include:

• Processing and troubleshooting non‑standard payment activities, including:

• Non‑Standard Distributions and Corrections

• CDO Custody and Warehouse Distributions

• Returned and Failed Wires

• Arcaria / ArcariaCE Funds Movements

• Global (non‑USD) distributions

• Supporting CLO Custody and Warehouse onboarding and distributions

• Managing daily Wire Clearing and Exception Requests

• Researching and resolving issues within StreamTA (STA)

• Managing incoming NSP workflows via shared mailboxes and web‑based intake forms, including monitoring volumes, assigning work, and following up on open items

• Partnering with DTCC and internal teams to meet SLAs, manage escalations, and support servicing agreements

• Contributing to continuous improvement initiatives related to onboarding, growth, technology, and process enhancements

This role requires strong prioritization skills, the ability to work independently with minimal supervision, and comfort managing competing deadlines in real time.

Tools & Systems You'll Use

You'll develop working‑to‑expert knowledge in systems such as:

• Stream Transfer Agency (STA)

• Arcaria / ArcariaCE

• SEI Trust 3000

• SWP and DTCC

• Microsoft 365 tools (Outlook, SharePoint, Excel, Teams, Word)

What We're Looking For

We're seeking team members who bring:

• Dependability, punctuality, and a strong work ethic

• Comfort with shifting priorities and a dynamic workload

• A positive attitude and a team‑first mindset

• Willingness to learn, grow, and take on new challenges

What's in It for You

• Join a team that values accuracy, reliability, and professionalism

• Gain hands‑on experience across multiple operational functions

• Build in‑demand skills within financial services operations

• Enjoy a consistent weekday schedule-no nights or weekends

• Work with supportive, motivated colleagues who care about doing things right

Schedule: Monday- Friday 8:30am-5pm local time

Location: 3+ days in office at West Side Flats Saint Paul; 2 days remote

Basic Qualifications

• High school diploma or equivalent

• Three or more years of experience in transaction processing

Preferred Skills/Experience

• Demonstrated clerical, key entry, and customer service/relation skills

• Well-developed ability to identify and resolve complex problems with minimal guidance

• Proficient computer skills, especially Microsoft Office applications

• Effective verbal and written communication skills

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $24.18 - $32.21

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.