Museum Experience Associate (part-time)

The Frick Museums and Art of PittsburghPittsburgh, PA

$15+ / hour

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Overview

Schedule

Part-time

Career level

Senior-level

Remote

On-site

Compensation

$15+/hour

Job Description

MuseumExperienceAssociateThe Museum Experience Associate plays a vital role in welcoming, orienting, and providing exceptional customer service to visitors to the Frick Pittsburgh. MEAs work at the Grable Visitor Center admissions desk and Museum Store, processing tour and event reservations, utilizing point-of-sale systems to sell tickets, memberships, and store merchandise, and providing information about exhibitions, events, Café offerings, and museum policies.The MEA will be joining the Frick during an exciting period of renewal and change, as the museum seeks to become an actively anti-racist organization that can serve as a vital resource for our entire community.

This is a United Steelworkers represented position.
Must have a Commitment to fostering a workplace culture of equity and inclusion.

Reportsto:Museum Experience and Admissions ManagerHours:Mustbe available Sunday – Saturday; evening and weekend availability is requiredStatus: Part-time, hourlyHourly Rate: $14.76

Responsibilities:

Cheerfullyanswerand direct phone calls, answer questions, and provide site-specific information
Process reservations for exhibition admission, tour tickets, public programs, and special events
EffectivelyengagevisitorsintheMuseumStore, assistwiththeir merchandiseselectionsandactively suggestthe pairing of other items to maximizesales
Activelypromoteandsellmembershipsandparticipatein achievingmembershipsellinggoalsandpromotecurrentandupcomingsite-wideeventsandprograms
Welcomeandorientvisitorsto the site whilemaintainingexcellentcustomerservice
Openandcloseadmissionsandstore registersandassist in the daily operations of the Visitor Center
Handlecash,credit card,andspecialtransactionsquickly andefficiently
Maintaina workingknowledge of variousaspects of the point of sale(POS) system;troubleshoothardwareandticketing software; maintain comfort in responding to various situations that may arise
MaintainoverallVisitorCenterappearanceandensure that merchandisedisplays are always freshand clean by daily re-stockinganddustingthe shelves,cabinetry,andproduct
Other related duties as assigned

Qualifications:

Possessexcellentinterpersonal andcustomerserviceskillswith theability to communicateeffectively with visitorsandstaff– both in person and over the phone
Priorretailsales and cashhandling required,andcompetencywithPoint of Saleorreservationsystemspreferred
Self-motivated,adaptable,andacceptingof challenges; strongproblem-solvingskills
Exceptionalorganizationalskillswith attention to detail
Ability to handlea varietyofresponsibilitiesunder pressure
A commitment to fostering a workplace culture of diversity and inclusion; commitment to creating an engaging, exemplary visitor experience
Ability to safely lift upto25 poundsunassisted, move around the site, andstand for extendedperiods of time
Clearanceof a backgroundcheck

The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply. The Frick Pittsburgh embraces diversity as a proposition that is central to the organization’s mission. In building and serving diverse audiences, the Frick affirms and supports diversity of persons and ideas both within the organization and the communities it serves.

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FAQs About Museum Experience Associate (part-time) Jobs at The Frick Museums and Art of Pittsburgh

What is the work location for this position at The Frick Museums and Art of Pittsburgh?

This job at The Frick Museums and Art of Pittsburgh is located in Pittsburgh, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at The Frick Museums and Art of Pittsburgh?

Candidates can expect a pay range of $14.76 (per hour).

What employment applies to this position at The Frick Museums and Art of Pittsburgh?

The Frick Museums and Art of Pittsburgh lists this role as a Part-time position.

What experience level is required for this role at The Frick Museums and Art of Pittsburgh?

The Frick Museums and Art of Pittsburgh is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at The Frick Museums and Art of Pittsburgh?

You can apply for this role at The Frick Museums and Art of Pittsburgh either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.