Music School Office Staff - Full Time - Weekdays & Saturday
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$21-$23/hour
Benefits
Health Insurance
Dental Insurance
Career Development
Job Description
Music School Office Staff (Full-Time) Encore Music | South Pasadena & San Marino, CAJoin a team that helps hundreds of students thrive through music.Encore Music is growing, and our front office is the heartbeat of that growth. We're looking for a highly organized, people-first Office Staff member who can keep daily operations running smoothly while making every family who walks through our doors feel welcome. If you love people, thrive on structure, and want work that actually matters, we want to meet you.About Encore Music For over a decade, Encore Music has helped students of all ages build confidence, discipline, creativity, and joy through exceptional music education. We now serve over 500 weekly students across our South Pasadena and San Marino locations, and we're known for exceptional customer service, highly qualified teachers, and a strong community culture. We invest heavily in training and support so every staff member can do their best work.About the Role As Office Staff, you'll be the operational backbone of our front desk — supporting teachers, families, and prospective students while keeping our systems accurate and our office running like clockwork. A year in, you'll know our families by name, our systems inside and out, and you'll have helped shape a front-office experience families rave about.What You'll DoOffice Operations
- Run daily front-desk operations and office workflow
- Keep enrollment, billing, and administrative systems accurate and up to date
- Support scheduling and day-to-day operational coordination
- Maintain organized records, communications, and office procedures
- Contribute to a positive, collaborative team environment
Family & Customer Experience
- Deliver exceptional customer service to students and families
- Respond promptly and professionally to questions and concerns
- Create a welcoming, positive front-office experience
- Reach out to prospective students and support enrollment conversations
Recitals & Administrative Accuracy
- Own recital tracking, reporting, and sign-up records
- Support special events, projects, and seasonal initiatives
What We're Looking For
Required:
- 2+ years of experience in administrative or customer service roles
- Strong written and verbal communication skills
- Excellent organizational and time-management abilities
- Comfortable multitasking in a fast-paced environment
- Reliable transportation
- Ability to maintain professionalism and confidentiality
You're a great fit if you:
- Love helping people and building relationships
- Stay calm under pressure and solutions-focused
- Take ownership and follow through consistently
- Enjoy creating systems and improving processes
- Bring positivity and reliability to work every day
Systems We Use Gmail, Google Workspace, Canva, NetScore, Opus — training provided on all company-specific systems.
Compensation & Benefits
- Starting pay: $21–$23/hour
- Up to $200/month health insurance reimbursement (QSEHRA)
- Dental insurance through AFLAC
- Performance-based bonus opportunities
- A free weekly 30-minute music lesson
- Supportive leadership and comprehensive training
Schedule 3–4 weekdays, approximately 12:00 PM–8:00 PM (exact start time varies by day) Saturday, 7:45 AM–4:00 PM (required) Approximately 32–40 hours/week
How to Apply Submit your application along with a brief cover letter addressing:
- Your experience leading or supporting a team
- Your experience managing multiple priorities in a fast-paced environment
- Why you're interested in working at Encore Music
- What makes you a great fit for this role
Qualified applicants will be contacted for interviews.
Job Type: Full-Time Pay: $21–$23 per hour Work Location: In Person — South Pasadena & San Marino, CA Position Open Until Filled Start Date: Immediate Applicants must be willing to undergo a background check in accordance with applicable laws and regulations.
Compensation: $21.00 - $23.00 per hour
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FAQs About Music School Office Staff - Full Time - Weekdays & Saturday Jobs at Cb
What is the work location for this position at Cb?
This job at Cb is located in South Pasadena, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Cb?
Candidates can expect a pay range of $21–$23 per hour for this role.
What employment applies to this position at Cb?
Cb lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Cb?
Cb is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Cb for this role?
Cb offers following benefits: Health Insurance, Dental Insurance, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Cb?
You can apply for this role at Cb either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.