National Account Manager

Carfax, Inc.Louisville, KY

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Join Team CARFAX as a National Account Manager

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We're more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2026!

The National Account Manager is part of a winning team that represents the CARFAX brand and products to top key accounts in the automotive industry and serves as the primary executive level point of contact for large or multi-store car dealer groups. The goal of this position is to build strong mutually beneficial business relationships with CARFAX's corporate dealership customers.

What you'll be doing:

Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)
Cultivate new business development opportunities
Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams
Review and analyze customer performance data and metrics
Manage all phases of new onboarding: implementation, deliverables, training
Respond rapidly to customer needs and provide exceptional levels of customer service

What we're looking for:

10 + years of automotive account management experience.
Demonstrated ability in developing relationships at the corporate level within top dealer groups
Must be a strong collaborator, and have demonstrated ability in developing relationships internally
Road Warrior Mentality- this role requires frequent travel within your immediate region, and some overnights to more extended parts of the territory
Proven ability in value creation and account planning
Ability to run an agenda driven meeting either virtually or in person
A focus on a great customer experience and attention to detail in ongoing account management efforts
Knowledge of dealer management software systems (plus)
Must be a strategic thinker and problem solver

What's in it for you:

Competitive compensation, benefits and generous time-off policies
4-Day summer work weeks and a winter holiday break
401(k) / DCPP matching
Annual bonus program
Casual, dog-friendly, and innovative office spaces

Don't just take our word for it:

10X Virginia Business Best Places to Work
9X Washingtonian Great Places to Work
10X Washington Post Top Workplace
3X St. Louis Post-Dispatch Best Places to Work

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FAQs About National Account Manager Jobs at Carfax, Inc.

What is the work location for this position at Carfax, Inc.?

This job at Carfax, Inc. is located in Louisville, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Carfax, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Carfax, Inc.?

Carfax, Inc. lists this role as a Full-time position.

What experience level is required for this role at Carfax, Inc.?

Carfax, Inc. is looking for a candidate with "Director" experience level.

What benefits are offered by Carfax, Inc. for this role?

Carfax, Inc. offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Carfax, Inc.?

You can apply for this role at Carfax, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.