National Accounts Manager, Consumer Products

When Alfred Fain founded a small Rhode Island tire store in 1924, at the time no one could have predicted how Teknor Apex would become an international custom compounder sought out by companies around the world. After a nearly hundred-year journey that's carried us through acquisitions and expansion, we now have nine U.S. locations, as well as operations in Belgium, Singapore, Germany, and China.

Throughout this global expansion Teknor has remained a privately held company, and today Fain's grandson sits at the helm, maintaining the family's tradition of fostering deep employee and customer relationships. These relationships are what allow us-together-to deliver customized compound solutions and help our customer's create better products.

"Manufacturing is a team sport, and we work together to achieve our goals." ~Jon Fain

Summary

This role is responsible for delivering strategic growth across a portfolio of national and regional retail accounts by building strong customer partnerships, identifying new opportunities, and executing plans that create measurable business results. As a key member of the Consumer Products Division, you will turn market insights, customer data, and industry trends into actions that strengthen customer performance and expand Teknor Apex's presence across multiple retail channels. Success in this role requires ownership, sound judgment, and the ability to influence decisions through data, relationships, and execution. You will work closely with customers and cross-functional teams to solve challenges, improve programs, and drive profitable growth. Your impact will be seen in stronger customer outcomes, increased sales performance, and long-term business partnerships.

Responsibilities

• Deliver strategic growth across assigned national and regional retail accounts by executing plans that strengthen customer performance and expand business opportunities.
• Identify, research, and qualify new business opportunities using customer, category, and market data to drive profitable growth.
• Prepare and support strategic business reviews and product line reviews that influence customer decisions and long-term planning.
• Execute sales and marketing initiatives that increase revenue, strengthen partnerships, and grow market presence.
• Create and deliver persuasive customer presentations that communicate value, educate stakeholders, and secure new business.
• Build trusted customer relationships through proactive communication, issue resolution, and consistent execution.
• Implement and manage vendor-managed programs and other customer-specific initiatives that support business objectives.
• Represent Teknor Apex at customer meetings, trade shows, and industry events to strengthen engagement and brand visibility.
• Solve customer challenges by recommending innovative programs, product solutions, and strategic approaches that improve customer profitability and results.
• Analyze customer data and develop actionable insights that support product programming, business proposals, and decision-making.
• Lead negotiations, manage complex customer situations, and make sound business decisions that balance customer needs with company goals.

Skills

• Analytic ability and inductive thinking
• Strong oral/written communication skills
• Presentation skills
• Organizational skills
• Collaborative mindset
• Ability to partner with internal resources related to customer programming mgmt and supply chain efforts
• Negotiation
• Microsoft Office Suite
• Prospecting
• Strategic Sales Planning
• Sales Strategies
• Consultative Selling
• Sales Management
• Interpersonal Relationship
• Fostering Communication

Experiences

• 3-5 years of consumer product experience
• Sales experience working with home improvement retailers, eCommerce, hardware channels and lawn and garden or general merchandise categories preferred
• Experience working with and managing independent sales representatives and/or brokers
• Experience with short- and long-term sales planning, forecasting, budgeting and executing merchandising plans
• Track record of superior performance metrics

Education

• Bachelor's degree required

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
• Must be able to lift and carry up to 15 lbs
• Must be able to talk, listen and speak clearly on telephone

Teknor Apex is an equal opportunity employer and does not discriminate against any protected status under state or federal laws. Must be 18 years of age or older to work at Teknor Apex.