National Manager, Product

• Own a product domain end-to-end — set the vision and strategy in partnership with the business, and be accountable for whether the product drives real customer value

• Be a big-picture thought leader — stay ahead of emerging technology, market shifts, and customer trends, and find ways to turn them into experiences that set the product apart rather than follow the market

• Build and lead a team of product managers — hire, coach, and hold a high bar on product craft, customer focus, and decision quality

• Raise the bar on product management practices — set the standard for discovery, working-backwards documents, prioritization, and delivery across the team, and advance the use of AI as a critical productivity tool in how the team discovers, analyzes, writes, and ships

• Keep the team close to customers — ensure PMs are running usability tests and discovery interviews, and that what they learn changes the product

• Make the domain-level prioritization calls — where to invest, what to defer, what to kill — based on data, customer impact, and business value, not stakeholder volume

• Partner with engineering and design leadership — you and your team bring the “what” and “why”;they bring the “how” — and you align at the leadership level on roadmap, capacity, and architecture intent

• Own the metrics — define the KPIs that matter for the domain, build the dashboards, and use them todemonstratebusiness value and ROI to leadership

• Resolve dependencies and risks —anticipatewhat could block delivery across business, engineering, platform, and partner teams, and clear it before it does

• Keep the product coherent across domains — look beyond your own area to spot inconsistencies and dependencies between domains, and drive their resolution in service of one connected product

Key Decisions

• Domain prioritization— what the team builds, defers, or sunsets across the product domain, balancing innovation with operational stability

• Operating standard— the bar for product craft, the artifacts the team produces, and the decision rights between your PMs, engineering, and the business

• Value definition and measurement— the metrics that define success for the domain (customer outcomes, revenue, operational efficiency, satisfaction) and how performance is tracked against them

• Cross-domain ownership and hand-offs— where one domain ends and the next begins, who owns shared capabilities and seams, and how the hand-offs work — resolved with peer domain leaders for the good of the whole product

• Go-to-market direction— the launch strategy, positioning, and rollout approach, set with the business and executed by the team

Key Relationships

Internal:

• Product managers— your team. You set direction and standard; they own their domains end-to-end.

• Engineering and design leadership— partner at the leadership level on feasibility, capacity,architectureintent, and quality.

• Technical Program Managers—align ontimelines, dependencies, and delivery across the domain.

• Executive leadership (CIO, CPO, business GVPs)— align product strategy with organizational goals and secure funding and buy-in.

• Business partners— co-own the problem definition and the success criteria for the domain.

External:

• Customers and end users— ensure the teammaintainsa continuous loop with real customers tovalidateproduct-market fit.

• Partners and vendors— own the senior relationships that ensure successful delivery of platform capabilities and integrations.

• Sponsors and regulatory bodies— secure support and ensure the domain meets compliance requirements.

What you bring

• 10–15 years in product management, technology, or product leadership, with a proventrack recordof delivering customer-facing digital products that customersactually use— not just features that got deployed

• 7+ years of product management experience focused on consumer-facing and go-to-market products

• Experience leading and growing product teams —you’vehired PMs, coached them, and raised the bar on a team’s product craft

• A point of view on modern product management — discovery, working-backwards documents (PR/FAQs), incremental delivery, and instrumentation — and the ability to install it as a team standard

• Strong customer instinct —you’verun or led customer research and used the findings to change product direction

• Excellent analytical skills — you lead with data to drive decisions and prioritize at the domain level

• Exceptional communication — you influence and align diverse stakeholders and articulate technical and business concepts to audiences from engineers to executives

• Startup mindset with enterprise polish — comfortable with ambiguity, fast-moving, and able to bring critical stakeholders along with patience and confident leadership

• Strong understanding of the product development lifecycle, modern software practices, cloud-native architecture, and Agile, with experience in cross-functional, fast-paced environments

• Working knowledge of emerging technologies such as Generative AI and Large Language Models (LLMs), and a view on how they change both the product and the practice of building it

• Familiarity with product management and analytics tools (e.g., Jira, Confluence)

Added bonus if you have

• Master’s degree in computer science, software engineering, or an MBA

• Strong financial services, automotive, fintech, lending, or marketplace background

• Experience with AI/ML-powered product features (search, recommendations, personalization)

• Experience building products with regulatory or compliance considerations

• Experience building or scaling horizontal platforms or cloud-native applications

• You’vewritten a PR/FAQ or similar “working backwards” product document

What we’ll bring 

During your interview process, our team will provide detailed information about our industry-leading benefits and career development opportunities. Here are a few highlights: 

• A work environment built on teamwork, flexibility, and respect. 

• Professional growth and development programs to help advance your career, including tuition reimbursement. 

• Team Member Vehicle Purchase Discount. 

• Toyota Team Member Lease Vehicle Program (if applicable). 

• Comprehensive health care and wellness plans for your entire family. 

• Toyota 401(k) Savings Plan with a company match, plus an annual retirement contribution from Toyota regardless of your own contributions. 

• Paid holidays and paid time off.