Network Analyst

About Us:

Welcome aboard the Raleigh-Durham Airport Authority team, where our work environment resembles a well-oiled aviation crew. As operators of the Raleigh-Durham International Airport, we connect central and eastern North Carolina to people and places that matter the most, serving 14.5 million passengers in 2023 and supporting over 85,000 local and regional jobs with a $17 billion annual economic impact. Here, accountability and collaboration are our navigational beacons, guiding us through every task with precision and teamwork. Picture yourself as a vital member of our crew, each role crucial to ensuring smooth operations and safe passage for all. Like a pre-flight checklist, we take workplace safety seriously, conducting thorough pre-hire drug, background, and fingerprint checks to ensure a secure environment for every team member. Whether you're stationed indoors, orchestrating behind the scenes, or outdoors, feeling the rush of the runway, you'll find a supportive atmosphere where your contributions make a real difference. We are committed to delivering excellent airport services, state-of-the-art facilities, and unparalleled customer service, earning a Top Five ranking in passenger satisfaction among large North American Airports in a 2023 J.D. Power survey. At RDU, we believe in investing in our people with a comprehensive benefits package for full-time positions, including professional growth and development opportunities. Join us in this high-flying adventure where accountability, collaboration, and safety are the wings that propel us toward success-watch your career soar with RDU!

About You:

You embody core values that will play a pivotal role in connecting our community to places and the people who matter most. Your commitment to continuous learning will drive innovation and growth, while your unwavering integrity ensures that our brand remains trustworthy and reputable. Your respect for colleagues and clients alike fosters a collaborative and positive environment. Your dedication to excellence in every task you undertake will elevate our brand's standards. Lastly, your team spirit will unite our efforts and amplify our collective success.

About the Role:

In this role, you'll be at the controls of our network infrastructure, ensuring reliable continuous connectivity across airport operations. From monitoring performance to configuring hardware and software, you'll act as both pilot and air traffic controller-guiding data safely and efficiently to its destination. When turbulence hits, you'll troubleshoot connectivity and security issues across wired and wireless systems, keeping everything on course. You'll play a key role in expanding and modernizing our network, helping integrate critical technologies like access control, surveillance, and communications systems. Working closely with internal teams, vendors, and external partners, you'll help ensure our network remains secure, compliant, and aligned with the evolving needs of the airport.

Compensation:

Maximum - Based on experience

Minimum - $68,878.36

What You'll Do:

• Monitors and maintains campus-wide network infrastructure, including switches, routers, wireless access points, and related systems, to ensure continuous and reliable operation.
• Supports network-related projects and system integrations, coordinating with internal stakeholders and external vendors to ensure compatibility, security, and adherence to network standards.
• Installs, maintains, and repairs network cabling infrastructure, including copper and fiber optic systems, to support operational and security systems.
• Deploys and supports network connectivity for access control, badging systems, and CCTV infrastructure, ensuring proper integration, configuration, and operational reliability.
• Responds to service requests and incidents related to network connectivity, performance, and system availability.
• Diagnoses and resolves

What You Need:

Education

Required:

• Bachelor's degree in computer science or information technology OR equivalent amount of related work experience

Experience

Required:

• 3 years' experience in networking or related IT role

Preferred:

• 5 years' experience in networking or related IT role

Licenses or Certifications

Required:

• Valid NC Driver's License
• CCNA / JNCIS or ability to obtain within 6 months of start date.

Preferred:

• MCSD or MCSE: App Builder

Location:

On-site RDU Airport Campus

RDU Benefits:

At the Authority, we appreciate you and care about your health, happiness, and future. Our benefits start on day one, including medical, dental, vision, tuition assistance, employee discounts, and perks like an on-site gym, a dedicated wellness team, and frequent company and team outings. For a full list of benefit offerings, check out the RDU.com Careers Page.

A detailed job description will be provided during the interview process.