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Job Description
About InfoTrack
InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system.
As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.
About the role
InfoTrack is looking for a legal professional as we continue to build on our eFiling product! If you have deep eFiling experience, we would love to bring you on board as our Product Manager!
You would lead the strategic execution of our eFiling product - balancing market research, customer insights, and business goals to drive performance and profitability. This role requires a hands-on leader who thrives on collaboration to bring high-impact, user-centered products to market.
This is a hybrid role, based 3 days per week out of our office in NYC.
Responsibilities
- Serve as the internal advocate for clients, clearly articulating their needs, nuances, and pain points across teams.
- Build and maintain strong client relationships that foster open, direct communication and collaboration.
- Stay current with state court and filing changes, ensuring timely and accurate communication across internal teams.
- Own the product lifecycle from awareness and acquisition through retention and revenue, partnering with sales, marketing, and support to drive adoption and growth.
- Prioritize new product initiatives and features, balancing stakeholder input with business impact.
- Work cross-functionally with Product, Engineering, Design, Legal, Marketing, and customer-facing teams to develop scalable, extensible solutions.
- Conduct ongoing market research and competitive analysis, sharing actionable insights with leadership and the broader team.
- Identify and resolve misalignments quickly, maintaining team focus and momentum.
- Proactively remove blockers for yourself and teammates to sustain delivery velocity.
- Continuously iterate on product performance using client feedback, data, and market trends.
- Invest in professional growth by staying current on legal concepts, procedures, and technology developments impacting the industry.
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