New England Transportation Business Group Professional Services Leader

At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists. That's why we believe diversity is our greatest strength. HDR is proud to be an equal opportunity workplace and an affirmative action employer.

Watch Our Story:' https://www.hdrinc.com/our-story'

Professional Services is an area of our organization responsible for developing technical resources and maintaining a culture of quality. These practices improve our competitiveness and drive our growth. As PSL, you will report to the TBG (Transportation Business Group) Leader and work alongside the TBG Managers and TBG Business Development Lead (BDL) to provide oversight of individual discipline Practice Leads. You will coordinate with the TBG Geographic and Market Sector Leaders, as well as HDR's Professional Services Global Directors to implement the Business Group's technical and quality initiatives within the TBG. As TBG PSL, you will lead the technical development of the professional practices defined for the area and programs for career development, recognition, and retention of their staff. You will also support recruiting efforts to attract talent. In addition to your primary responsibilities as summarized below, the PSL will be responsible for collaborating on technical delivery and business development for cross-business group opportunities within the area.

In the role of New England Transportation Business Group Professional Services Leader, we'll count on you to:

• Be responsible to the Business Group Manager to develop, coordinate, monitor and improve technical competencies of Business Group staff to meet client needs and market drivers.
• Assist with daily operations, such as project oversight, management reviews, financials and driving profitability at the project level.
• Supervise business class leads to ensure the New England Area Transportation Business Group Team functions as a unit and that delivery teams are empowered, supported to provide excellent client service.
• Lead and monitor development and training of area staff in technical and business competencies.
• Partner with market sector leads on workload projections and coordinating workload sharing with other Business Groups or Areas.
• Lead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices and lessons learned.
• Lead and participate in project reviews and support project teams with management of claims and losses.
• Participate in 0% reviews and project reviews, participate in business meetings.
• Review hiring needs, requisitions and offers as delegated by Business Group Manager.
• Participate in key pursuit teaming, staffing discussion and fee development.
• Partner with Market Sector Leaders and Project Delivery Leader.
• Oversee technical and digital delivery evolution, in collaboration with subject matter experts.
• Work with Business Group Manager to streamline and coordinate business processes consistent with Area, corporate policy and MOA (Matrix of Authority).
• Oversee and ensure implementation of quality, standards, and best practices.
• Collaborate with Area operations, market sectors, business classes, and delivery leaders.
• Review and approve fee proposals as delegated by Business Group Manager.
• Serve as a champion for BGX (cross business sector partnership) opportunities.
• Support communication and coordination within all business groups.
• Perform other duties as needed

Preferred Qualifications

• A minimum of 15 years' experience.
• Professional Engineer (PE) license.
• Excellent communication, leadership and organizational skills.
• Knowledge of the local NES (New England States) market.
• Actively engaged in professional or industry associations to enhance HDR technical expertise and brand
• LI-MJ1

Required Qualifications

• Bachelor's degree in a Professional, Architecture, Engineering or closely related field.
• A minimum of 10 years' experience.
• Maintains a professional or engineering registration and has related technical experience.
• Demonstrated experience with leading diverse teams. Committed to quality, improvement and HDR values.
• Actively engaged in professional or industry associations to enhance HDR technical expertise and brand.
• Ability to work cooperatively with regional and local office managers, other area business group directors, technical directors and marketing managers.
• An attitude and commitment to being an active participant of our employee-owned culture is a must.

What We Believe

HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ , People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.