NH Doit - Identity Admin - Network/Printing/System Administration
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Overview
Job Description
Join Our Team as an Identity and Network Administrator in Concord, NH
We are seeking a skilled professional to join our Identity and Data Management team. This hybrid role offers the opportunity to work onsite in Concord, NH, two days a week, while supporting our print management solutions and secure data access for users. If you're passionate about network, printing, and system administration, this position is perfect for you.
Responsibilities
- Monitor and analyze Help Desk requests, perform initial triage, evaluation, second-tier resolution, or transfer requests to senior technicians as needed.
- Create and manage DHCP reservation records using Microsoft DHCP Server.
- Administer network printing solutions, including deployments, removals, scanning, and troubleshooting.
- Manage SMB network scanning, Windows File Server management, and share security.
- Ensure secure user access to Active Directory (AD) and Azure AD secured shared resources, maintaining compliance with HIPAA, CJIS, PCI, FTI, FERPA, etc.
- Utilize PowerShell/Graph scripts for efficiency and optimization.
- Provide file recovery using Volume Shadow Services and current backup software, guiding user self-service for cloud file and email recovery.
- Develop and maintain documentation related to processes, procedures, and standards.
- Collaborate with technicians from other divisions and bureaus to provide support and solutions.
- Adhere to all established DoIT and State policies, standards, and procedures.
Requirements
- Minimum of 3 years' experience in network printing administration, including deployments, removals, scanning, and troubleshooting.
- 3 years' experience in general networking, including DNS, DHCP, IP protocols, and troubleshooting network connectivity.
- 3 years' experience in Microsoft Windows Server administration (Windows Server 2016 - 2022).
- Experience with SMB-based network scanning, Windows File Server management, folder, and share security (3 years).
- Experience with Windows Active Directory Identity Administration and Azure AD Identity Administration (3 years).
- Exceptional communication skills and professionalism in dealing with users at all levels within the organization.
Preferences
- 2 years' experience with PowerShell/Graph scripting.
- Experience in file access and recovery using VSS and backup solutions (2 years).
- Proficiency in documentation (1 year).
- Experience with MS SharePoint, Teams, and OneDrive troubleshooting (2 years).
- Information security experience (2 years).
If you meet the qualifications and are eager to contribute to our team, we encourage you to apply. Join us in Concord, NH, and make a difference in our technology landscape!
Apply Now: Identity and Network Administrator
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