Night Audit
Earth Fare, IncKansas City, MO
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Job Description
The Night Auditor will ensure a comfortable, caring, and consistent stay by providing guests with a warm welcome. Provide efficient and effective front desk service in accordance with brand standards.
Responsibilities and Duties
- Ensure a delightful, seamless arrival and departure for our guests.
- Greets guest and processes hotel registration and other transactions.
- Keeps current on hotel accommodations, services and local attractions.
- Handles all guest compliments, comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction.
- Works with other departments as appropriate to arrange for services requested by the guest.
- Stays current with developments in the hotel by reviewing and updating the communication log.
- Prepares end of shift summaries and communications for management and other shifts.
- Makes reservations in accordance with hotel's yield management practices.
- Processes customer credit at check-in in accordance with hotel policy and data privacy policy standards.
- May be responsible for answering and fielding all calls to the hotel, both internal and external.
- Identifies and records special billing instructions and notifies Accounting.
- Obtains appropriate approvals and signatures for guest transactions.
- Follows hotel policy on cash banks.
- Maintains confidentiality of guest information.
- Responsible for night audit process and all required reporting.
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FAQs About Night Audit Jobs at Earth Fare, Inc
What is the work location for this position at Earth Fare, Inc?
This job at Earth Fare, Inc is located in Kansas City, MO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Earth Fare, Inc?
Employer has not shared pay details for this role.
What employment applies to this position at Earth Fare, Inc?
Earth Fare, Inc lists this role as a Full-time position.
What experience level is required for this role at Earth Fare, Inc?
Earth Fare, Inc is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Earth Fare, Inc?
You can apply for this role at Earth Fare, Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.