Night Audit/Front Desk
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Overview
Job Description
We are seeking a reliable, detail-oriented Night Audit / Front Desk Agent to join our team. This position is responsible for overseeing the hotel during overnight hours, balancing daily financial transactions, and providing exceptional guest service. The ideal candidate is friendly, professional, and comfortable working independently.
Key Responsibilities
Welcome and check in/out guests in a friendly and efficient manner
Respond to guest inquiries, requests, and concerns promptly through Concerto
Process payments and reconcile daily transactions
Complete nightly audit reports and balance revenue postings
Prepare daily financial summaries and distribute reports to management
Ensure the safety and security of guests and property during overnight hours
Maintain cleanliness and organization of the front desk area
Qualifications
Previous hotel front desk or customer service experience preferred
Basic accounting or cash-handling experience is a plus
Strong attention to detail and organizational skills
Ability to work independently and manage time effectively
Comfortable using property management systems (PMS) and basic computer software
Excellent communication and problem-solving skills
Must be dependable and punctual
What We Offer
Competitive pay
Employee discounts at IHG Hotels
Opportunities for growth and advancement
Supportive team environment
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
