Non-Medical Case Manager

• Provide non-medical case management services to wounded, ill, and injured service members and their families.
• Assess client needs, develop individualized care plans, and coordinate resources across military and community support systems.
• Navigate complex federal benefits programs and provide guidance on eligibility, applications, and appeals processes.
• Maintain accurate and timely documentation in MCWIITS (Marine Corps Wounded Ill and Injured Tracking System).

• Deliver supporting services that respect and integrate Marine Corps culture and values.
• Advocate for service members to ensure they receive appropriate benefits, services, and support.
• Build trusting relationships with clients through active listening, empathy, and consistent follow-through.
• Facilitate connections between service members, their families, and available resources.

• Work closely with medical providers, command staff, and family support services to ensure coordinated care.
• Participate in multidisciplinary team meetings and case conferences.
• Track program outcomes and maintain compliance with Department of Defense requirements.
• Contribute to continuous improvement of Wounded Warrior Program services.

• You're dedicated to serving those who've served, with a deep respect for military culture and sacrifice.
• You have strong personal skills and can build rapport with individuals facing difficult circumstances.
• You're organized and detail-oriented, able to manage multiple cases while maintaining quality documentation.
• You understand the unique challenges of military life and can navigate complex bureaucratic systems.
• You may be a military spouse or veteran yourself—or simply someone who values service and purpose.

• Bachelor's Degree in Social Work, Counseling, or related field combined with 3 years’ experience working with the federal government or nonmedical case management; OR high school diploma with at least five (5) years’ experience associated with non-medical case management or related field identifying needs and pairing with resources and providing guidance to service members.
• Strong interpersonal communication skills

• Deep understanding of Marine Corps culture, values, and organizational structure as well as the cultural bond and ethos needed when dealing with Marines
• Proficiency in MCWIITS documentation and case tracking systems
• Ability to work independently and as part of a multidisciplinary team

--

French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Powered by JazzHR