North America Trade Operations Risk Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Transportation Services

Job Category:

Professional

All Job Posting Locations:

New Brunswick, New Jersey, United States of America

Job Description:

We are searching for the best talent for a North America Trade Operations Risk Lead to be based in New Brunswick, NJ.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech.

Purpose: The NA Trade Operations Risk Lead provides hands‑on operational ownership and tactical oversight for North America risk containment and mitigation processes in support of the GTTO Risk Containment Lead for U.S. import/export executed by Johnson & Johnson. Reporting to the GTTO Risk Containment Lead, Governance and Strategy, Trade Operations North America, this role will interact with U.S. Customs (CBP), FDA (as applicable), customs brokers, carriers, 3PLs, surety providers, and other governmental authorities, with a focus on Southern Border operations. This position is responsible for risk management and post-audit activities, compliance and integrity of Importer of Record (IOR) and Exporter of Record (EOR) responsibilities across the U.S. territory, including Southern Border, while actively managing Risk Trackers, Post Entry Reviews, Customs Bonds, Bond Saturation, bond claims, penalties, and assist with government inquiries/audits

You will be responsible for:

• Serve as subject matter expert for self-assessment programs and post entry review. Responsible for Risk Tracking, Monitoring and Develop Management Action Plans to remediate compliance issues to include ensuring appropriate investigation, closure, and process governance. Analyze and interpret import and export regulations to assess impact to J&J companies.
• Lead trade compliance management reviews of risk register, management action plans, and post entry review key performance metrics. Develop procedures for US Trade Compliance Operations for internal controls. Create and deliver Trade Compliance Training.
• Monitor, report, and resolve Liquidated Damage Penalties to include response to US Customs, assignment of root cause, and corrective action. Partner with key stakeholders to submit prior disclosures as needed. Lead responses to US Customs inquiries and audits. 
• Serve as subject matter expert to assess opportunities for duty savings and compliance improvement projects. Lead improvements to Trade Compliance capabilities to include collaboration with cross functional teams to deploy and sustain standard operating procedures to comply with US regulatory requirements.
• Respond to requests for information (RFIs), audits, and inquiries from U.S. Customs, FDA, and other government agencies; coordinate evidence collection, prepare responses, and manage follow‑up until resolution.
• Act as the primary point of contact to Monitor Risk and track with NA and Global tools.
• Drive standard operating procedures, controls, and process improvements to remediate risk in both import and exports.
• Navigate in Trade Software tools to perform reconciliations, audits and check-points of E2E transactions, involving Maquila, including Mexico Inbound / IMMEX / “Pedimentos” / Mex Exports / US Import, to identify inconsistencies and reduce declaration exposure.
• Serve as the trade compliance subject matter expert (SME) for cross‑functional and Operating Company (OpCo) projects — providing analysis, implementation guidance, and risk assessments to supply‑chain initiatives.
• Build and maintain strong relationships with internal stakeholders (Supply Chain, Manufacturing, Quality, Regulatory Affairs, Legal, Tax, Finance) to ensure smooth cross‑functional execution.
• Follow internal Trade Procedures and maintain audit readiness for customs, trade, and regulatory inspections;
• Partner with J&J Deliver Quality, and other areas, to ensure that activities are managed within the appropriate corporate framework and comply with other Johnson & Johnson guidelines (RIM, Procurement Red Book, Travel Policy, Training, etc).

Qualifications/Requirements:

• Minimum of Bachelor’s degree in Supply Chain, International Trade, Business, Law, or related field (or equivalent experience) required.
• Fluent English required / Fluent Spanishpreferred.
• Licensed Customs Broker and/or Certified Customs Specialist preferred.
• 6–10 years of progressive experience in customs, trade compliance, and risk, strongly preferred.
• Hands‑on experience acting as or closely supporting Importer of Record and Exporter of Record responsibilities for U.S. imports/exports.
• Prior experience supporting FDA‑regulated product imports/exports or working with regulated supply‑chains.
• Experience with duty mitigation programs (FTZ, drawback) and preferential origin documentation.
• Demonstrated experience working directly with U.S. Customs (CBP) and managing customs broker/forwarder relationships.
• Strong knowledge of HTS classification, valuation, country‑of‑origin rules, duty regimes, USMCA, ACE/AES filing processes, and broker interactions.
• Proven ability to manage complex operational issues, continuous improvement, lead cross‑functional projects, and influence stakeholders without direct authority.
• Excellent written and verbal communication skills and the ability to interact with regulators, vendors, and senior leadership.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center  (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Accountability, Coaching, Communication, Data Analysis, Digital Supply Chain Management, Distribution Management, Mental Agility, Order Management, Organizing, Problem Solving, Safety-Oriented, Standard Operating Procedure (SOP), Strategic Supply Chain Management, Sustainable Distribution, Transportation Management, Transportation Management Systems (TMS), Transport Networks

The anticipated base pay range for this position is :

$94,000.00 - $151,800.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:Vacation –120 hours per calendar yearSick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar yearHoliday pay, including Floating Holidays –13 days per calendar yearWork, Personal and Family Time - up to 40 hours per calendar yearParental Leave – 480 hours within one year of the birth/adoption/foster care of a childBereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar yearCaregiver Leave – 80 hours in a 52-week rolling period 10 daysVolunteer Leave – 32 hours per calendar yearMilitary Spouse Time-Off – 80 hours per calendar yearFor additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits