Nurse Champion-Perinatal Neonatal Outreach Coordinator

JOB SUMMARY:

The primary purpose of this position is to support regional birthing facilities, health departments, providers, and key community partners to work collaboratively towards improving maternal and neonatal health outcomes in WNC region. The key strategies for this work include establishing a system to determine risk appropriate levels of maternal and neonatal care, promoting the development of collaborative systems that foster proactive integration of risk-appropriate antepartum, intrapartum, and postpartum care, and educating clinicians on the latest evidence-based information to facilitate the acquisition of knowledge and skills to provide risk-appropriate care during antepartum, intrapartum and postpartum periods. This position has an end date of May 31, 2027.

SPECIFIC RESPONSIBILITIES:

Strategic Partnership Relationships and Engagement

• Establishes and maintains strong working relationships with regional key stakeholders engaged in perinatal/neonatal health, including but not limited to birthing facilities, public health entities, and social service and non-profit agencies.
• Models strong leadership qualities and MAHEC's core values
• Uses best and emerging practices to foster effective engagement of key stakeholders in collaborative work
• Applies an equity lens across his/her work

Technical Assistance and Education

• Facilitates completion of regular assessment of levels of maternal and neonatal care, relevant community health indicator data, and other data as needed across WNC region
• Develops data visualization tools that promote effective stakeholder engagement and use of data to identify improvement opportunities and monitor ongoing performance
• Convenes partners and promotes collaborative team building
• Provides consultation and coaching for quality improvement initiatives
• Performs and maintains a gap analysis of regional perinatal and neonatal services
• Facilitates sustainability planning

Capacity Building

• Develops and provides training that promotes key stakeholder capacity to improve maternal and neonatal health outcomes through:
• performing ongoing assessments of levels of maternal and neonatal care
• using levels of care assessment and other relevant data to identify high impact improvement opportunities
• applying quality improvement skills and tools in ongoing work
• implementing evidence-based and emerging best practices
• implementing sustainability plans for ongoing assessment and quality improvement
• adopting recommended level of care and appropriate maternal and neonatal health referrals across regional partners
• Promotes collaboration and high functioning cross-sector teams
• Fosters leadership development among core work force that supports risk appropriate levels of maternal and neonatal care
• Develops effective tools and resources to support stakeholder success

Professional Development

• Attends trainings and workshops relevant to successful completion of work and role responsibilities
• Engages in ongoing self-study

This role description is a general description of the essential job functions. It is not intended to describe all the duties the Perinatal Neonatal Outreach Coordinator may perform.

KEY COMPETENCIES:

• Communication Skills

Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families.

• Decision Making

Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.

• HealthCare Knowledge

Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.

• Interpersonal Skills

Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.

• Organizational Values

Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.

• Problem Solving

Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.

SPECIFIED SKILLS

• COMPUTER

• Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required.

• FOREIGN LANGUAGE

• Spanish speaking skills preferred.

PHYSICAL DEMANDS

• Not applicable.

SUPERVISORY RESPONSIBILITIES:

• This position has no supervisory responsibilities other than standard principal investigator role.

EDUCATION AND EXPERIENCE

MINIMUM QUALIFICATIONS:

• Registered nurse licensed in the state of North Carolina MSN, MPH or other related degree is required. Masters level credentialing can be substituted for a BSN with five years of related experience. DSN with five years of related experience Training, working ono collaborative teams and working on quality improvement projects A minimum of two years clinical experience in obstetrical and/or maternal care required (inpatient, outpatient or both)

PREFERRED QUALIFICATIONS:

• Experience with CDC LOCATe tool and assessment process

REQUIRED LICENSES

• Active NC RN License
• NC Diver's License

SCHEDULE:

Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.

This role is expected to travel across WNC region to perform duties

POSITION COMPENSATION:

$33.65/hour, full time + full benefits available

At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.

All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.

MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer.

MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.

If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to AskTalent@mahec.net for support in your job search process. You could be the talent we are seeking for this or other opportunities.