Nutrition Care Supervisor

Location: 3100 Shore Drive, Virginia Beach, VA

Reports To: Nutrition Care Manager

FLSA: Non-Exempt (Hourly)

Schedule: Must be flexible to work a schedule between 6am to 7:15pm, every other weekend/ holiday. Willing to work 2-3 shifts in our Lighthouse Kitchens while maintaining Supervisor status and standards

About Us

Founded in 1982, Westminster-Canterbury on Chesapeake Bay is a not-for-profit, faith-based Life Plan Community. Located along the southern shore of Chesapeake Bay, our scenic, resort-style campus is home to a vibrant community of residents and staff who share a passion for service, joy, and well-being.

Our mission? Enriching lives through the power of purpose, belonging, and wellness.

We live our values every day:

• Respect for every person
• Passion for what we do
• Professionalism in all we do

Apply today and help us bring wellness, joy, and energy to the heart of our community!

Behind every delicious meal and memorable dining experience is our incredible Dining Services Team - a dedicated group of Dining Room, Catering, Culinary and Nutrition Care professionals who bring passion, creativity, and care to every plate they serve. From perfectly prepared dishes to friendly, attentive service, this hardworking team goes above and beyond to make every meal special for our residents, staff and visitors alike. Their teamwork, attention to detail, and genuine love for what they do, creates not just great food, but a true sense of community around the table.

Responsible for the supervision of Dining Services staff, including Nutrition Care Partners (NCPs). Ensures that all department and facility policies and procedures are adhered to at all times. Ensures proper assembly and service of meal items, as well as sanitation and safety in all areas of dining service in the Hoy Center and Sea Glass. Ensures safe and efficient use of resources. Demonstrates leadership through verbal and written communication. Must be able to exhibit courtesy, tact, and reasonable speed in duty performance. Responsible, with direction of the Nutrition Care Manager, for hiring, training, evaluation, and discipline of NCPs. Must be able to make decisions independently regarding staffing and resident satisfaction issues. Always model our core values of respect, passion, and professionalism, and hold others accountable for doing the same. Ensures all dining areas are CMS audit ready at all times.

What You'll Do In This Role

• Responsible for managing the Nutrition Care Partner Team, including staffing - Screens, interviews, selects, and trains new team members. Conducts performance evaluations and holds employees accountable in accordance with established policies and procedures. Maintains employee files, documenting such personnel standard of conduct issues such as tardiness, absences, counseling sessions, etc. Ensures all policies and procedures are adhered to. Prepares payroll for submission. Monitors and reports department overtime. Completes employee schedule within budget guidelines.
• Coordinates daily "Showtime" meetings utilizing training and customer service goals. Participate in all scheduled Dining Services Manager meetings and Nutrition Care Team Leadership meetings. Conducts monthly "Chat" sessions as assigned.
• Represents Dining Services in all areas of Westminster Canterbury with a positive manner, using established customer service guidelines.
• Conducts audits during meal service to monitor staff compliance with safety and sanitation guidelines.
• Participates in the Performance Improvement Program as assigned. Completes month-end inventory.
• Conducts mandatory in-services (Relias) and ensures completion of all compliance requirements, i.e., annual PPD's, COVID testing, vaccines etc.
• Demonstrates knowledge of all therapeutic diets and the proper food/condiments served with each diet. Demonstrates knowledge of proper food portioning of all items for residents.
• Demonstrates knowledge of infection control and sanitation with regard to food temperatures, hand washing techniques, use of gloves and dating of food items.
• Accurately identifies standard temperatures for refrigerated food storage. Demonstrates knowledge of proper chemical usage and MSDS.
• Follows prescribed work assignments daily, maintaining proper time frames and completing all required duties, and all other duties as assigned.
• Be able to work in all Lighthouse kitchens 2-3 days a week.
• Adhere standards and conduct of a supervisor
• All other duties as assigned.

Core Competencies

• Strong communications skills, written and verbal. Ability to give and receive verbal communication on a continuous basis.
• Ability to multi-task and concentrate on fine detail with constant interruptions.
• Must be able to interact with residents and staff congenially.
• Ability to master math concepts.
• Ability to remember multiple tasks/assignments over long periods of time.

Physical Requirements

• Must be able to lift up to twenty-five pounds or more. Must be able to push and pull carts/objects.
• Must be able to stand up to 8 hours consecutively. Must be capable of standing and maneuvering independently and safely around the work area.
• Performance of job tasks will involve exposure to cleaning chemicals,and other hazardous materials.
• Sufficient manual dexterity to operate a fire extinguisher and to manipulate kitchen equipment including stove top, oven, waffle iron, griddle, Panini, milkshake machine, blenders, can openers, knives, etc.

The Experience You'll Bring

Required:

• Education: High school diploma or equivalent
• Experience of at least two years in a healthcare environment required
• Experience of at least two years of leadership experience.
• ServSafe & CPR Certified required (or obtained within 90 days of hire).
• Certified Dietary Manager (CDM) acquired within two years of position.
• Advanced computer skills required, knowledge of Microsoft and Google Applications.
• Must be available to work nights, weekends, holidays and special events designated by Nutrition Care Manager.
• Flu Vaccinated.

Preferred:

• Supervisory or Leadership ability.
• Experience in conflict resolution.
• Experience working with an elderly population
• Knowledge of HIPPA and CMS Regulations.
• COVID-19 Vaccinated. As of now, the 2025-2026 COVID-19 vaccine formulation is being distributed to providers and pharmacies; however, it has not yet received official approval from the CDC. In Virginia, pharmacists may administer COVID-19 vaccines under the Virginia Board of Pharmacy's statewide protocols or with a direct order from a licensed medical provider. We encourage all new hires to consult with their healthcare provider regarding the most current vaccination recommendations. Please be aware that, depending on future CDC guidance or regulatory updates, we may require proof of the most recent COVID-19 vaccination as part of our ongoing commitment to health and safety.

Compensation & Benefits

• Compensation Range: $24.11- $28.94/hourly (based on relevant experience)
• Full-Time Employee (and eligible Part-Time Employee) Benefits Include:
• Medical, Dental, Vision Insurance (Available Day One!)
• Life & Disability Insurance (Short- and Long-Term)
• Retirement Plan with Employer Match
• Paid Time Off (PTO) & 6 Paid Holidays (+ 2 Floating Holidays)
• Tuition Assistance + Scholarships for You & Your Family
• Employee Assistance Program (EAP)
• Legal/Identity Theft Protection Plans
• Team Member Discounts
• Career Growth & Leadership Development Opportunities

At-Will Employment Statement

Employment with our organization is "at-will," meaning that either the employee or the employer may terminate the employment relationship at any time, with or without notice, and for any reason not prohibited by law.

Equal Employment Opportunity Statement

We are an equal opportunity employer and are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by applicable laws.