Off-Site Marketing Representative, Timeshare Marketing

The Off-Site Marketing Representative will be responsible for generating vacation certificate sales at regional fairs, festivals and events. The role will require the ability to approach and engage attendees to initiate conversation, and promote Massanutten Resort.  The Off-Site Marketing Representative will engage, excite and, educate our potential customers at regional fairs, festivals, and events. This position will require the ability to work independently, and in a team environment. Great communication skills and a friendly, professional approach, are necessary for this position.  Applicants for the Off-Site Marketing Representative should have hands on experience working in a direct face-to-face sales and customer service/care environment.  They will collaborate closely with the Off-Site Marketing Operations Manager to ensure the vacation certificates sold meet the standards required for proper conversion to tour. 

Key Responsibilities

Lead generation and Vacation Certificate Sales Production

• Maximize all customer interactions at regional off-site events, fairs, and festivals to drive vacation certificate sales. 
• Utilize proper training techniques and apply feedback from management to improve sales performance.
• Meet or exceed minimum weekly, monthly sales goals for each off-site event, fair, and festivals.
• Engage, excite and educate potential customers while promoting Massanutten Resort.

Team Collaboration

• Collaborate closely with other off-site marketing representatives and management team to share best practices when it comes to event execution, customer interaction, and vacation certificate sales srateties. 

Qualifications

• Education: High School Graduate/GED; and equivalent sales / marketing experience as stated below.
• Experience: Minimum of 1 years of sales /marketing experience, preferably in face-to-face sales.
• Experience in direct, face-to-face sales and lead generation.
• Experience working in the resort or timeshare industry is a plus. 

• Skills:

• Excellent customer service and sales skills.
• Strong communication skills (written and verbal).
• Collaborative and proactive approach to teamwork.
• Outgoing and energetic personality, able to influence and persuade others.

Work Environment/Expectations

• Evening, weekend and holiday work will be required.
• A significant amount of travel is required. A per diem and mileage reimbursement will be provided.
• Extended amount of time standing and working in all types of weather inside/outside is required.
• Close collaboration with internal teams, external vendors, and other members of the Timeshare Marketing Division is essential for success in this role.

Application Process

• Interested candidates should submit their applications through Human Resources by September 15, 2025.