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Office Administration - Sales & Install Coordinator - Family-Owned Since 1971

First Mate Heating & CoolingLee's Summit, Missouri

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Paid Vacation
Career Development

Job Description

Description

Are you a detail-driven coordinator who thrives on keeping projects moving and customers informed?

We are a locally owned residential HVAC company serving the Kansas City area since 1971, and we are looking for a full-time Sales and Install Coordinator to join our team.

This role sits at the center of our sales and installation process. You will be the connective tissue between our sales team, our install crews, and our customers, making sure every sold job moves smoothly from signed agreement to completed installation.

You will work closely with our sales comfort advisors, our install technicians, and our office team to keep jobs on schedule and customers well informed every step of the way.

What You'll Do

  • Coordinate scheduling for install jobs between the sales team and install crews
  • Confirm equipment orders and material availability ahead of scheduled installs
  • Communicate proactively with customers about install dates, timing, and expectations
  • Enter and maintain accurate job details, equipment specs, and paperwork in our system
  • Track sold jobs through each stage of the pipeline from sale to completion
  • Coordinate permits, rebate paperwork, and financing documentation as needed
  • Support the sales team with post-sale follow-up and administrative tasks
  • Help resolve scheduling conflicts and communicate changes to all parties involved
  • Assist with keeping the install pipeline organized during busy seasons

What Makes Someone Great in This Role

  • Strong organizational skills and attention to detail
  • Comfortable managing multiple jobs and moving parts at once
  • Clear, professional communicator with customers and coworkers
  • Calm under pressure in a fast-paced environment
  • Comfortable learning software systems and technology
  • Team-first mindset with a willingness to help where needed
  • Reliable and dependable

Experience in HVAC, construction, or home services is a plus, but not required. We will train the right person.

Compensation

  • Competitive hourly pay based on experience
  • Performance incentives and bonus opportunities
  • Stable year-round employment with a growing company

Benefits

  • Paid time off after wait period
  • Supportive team environment
  • Opportunity to grow with a long-standing local company
  • Hands-on experience in real-world operations

Automate your job search with Sonara.

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FAQs About Office Administration - Sales & Install Coordinator - Family-Owned Since 1971 Jobs at First Mate Heating & Cooling

What is the work location for this position at First Mate Heating & Cooling?
This job at First Mate Heating & Cooling is located in Lee's Summit, Missouri, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at First Mate Heating & Cooling?
Employer has not shared pay details for this role.
What employment applies to this position at First Mate Heating & Cooling?
First Mate Heating & Cooling lists this role as a Full-time position.
What experience level is required for this role at First Mate Heating & Cooling?
First Mate Heating & Cooling is looking for a candidate with "Senior-level" experience level.
What benefits are offered by First Mate Heating & Cooling for this role?
First Mate Heating & Cooling offers following benefits: Paid Vacation and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at First Mate Heating & Cooling?
You can apply for this role at First Mate Heating & Cooling either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.