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Office Assistant & Customer Service Representative

Mosquito Authority Southeast HoustonKaty, Texas

$15 - $23 / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Compensation
$15-$23/hour
Benefits
Health Insurance
Paid Vacation
Career Development

Job Description

Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Do you love engaging with people and being part of a supportive team? Do you strive to provide high quality customer service to every customer you meet? Then this is the ideal position for you!
As an Office Assistant & Customer Service Representative at Mosquito & Pest Authority, you will play an integral role in maintaining loyal customer relationships. Our Customer Service Representatives are great communicators with strong phone skills and proficiency in computer data entry. In this position, you will have the opportunity to work with both current and potential customers, as you handle service inquiries, concerns, and requests about our products and services.
If you’re committed to excellent customer service and enjoy helping others, this is a great opportunity for you! 
Essential Duties and Responsibilities:
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Answer customer calls and provide general information regarding product pricing, availability, and order details.
  • Responsible for achieving an acceptable conversion rate of inbound prospective customer call to customers.
  • Communicate effectively with services technicians, managers, and customers to ensure high quality and timely expedition of customers.
  • Work flexible schedule as required to meet weekly responsibilities, including occasional weekend hours.
Requirements:
  • High School graduate / GED
  • Strong communication skills - verbal and written 
  • Proficiency with the all Microsoft Office platforms 
Bonus Points For:
  • Pest or service industry experience
  • Experience in CRM systems (such as FieldRoutes)
  • Experience with high-level performance while working from home
Perks:
  • Paid training
  • Competitive compensation
  • Healthy approach to work/life balance
About Us:
Our mission is simple: help protect families from mosquitoes and the diseases they carry. Each and every one of our team members is dedicated to providing the best services out there so our customers can enjoy the outdoors with peace of mind.
Join our team today!
By applying to this position, I understand that I am applying to work at a location that is owned and operated by an independent franchisee, not Mosquito & Pest Authority Corporate.  I acknowledge that each independent Mosquito Authority franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Mosquito & Pest Authority Corporate is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
Compensation: $15.00 - $22.50 per hour

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Mosquito Authority Corporate.

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FAQs About Office Assistant & Customer Service Representative Jobs at Mosquito Authority Southeast Houston

What is the work location for this position at Mosquito Authority Southeast Houston?
This job at Mosquito Authority Southeast Houston is located in Katy, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Mosquito Authority Southeast Houston?
Candidates can expect a pay range of $15–$22.5 per hour for this role.
What employment applies to this position at Mosquito Authority Southeast Houston?
Mosquito Authority Southeast Houston lists this role as a Full-time position.
What experience level is required for this role at Mosquito Authority Southeast Houston?
Mosquito Authority Southeast Houston is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Mosquito Authority Southeast Houston for this role?
Mosquito Authority Southeast Houston offers following benefits: Health Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Mosquito Authority Southeast Houston?
You can apply for this role at Mosquito Authority Southeast Houston either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.