Office Assistant / Front Desk Clerk

Office Assistant / Front Desk ClerkPay:$17.00 per hourLocation:Tulsa, OKShift:Monday–Friday | 7:30 AM – 4:30 PMJob Order #:151360Position OverviewStand-By Personnel is seeking a professional and dependable Office Assistant / Front Desk Clerk for a busy Tulsa operation. This position combines front desk customer service with data entry, invoicing, payment processing, filing, email correspondence, and general administrative support.The ideal candidate has strong computer and data-entry skills, communicates professionally with customers, and is comfortable learning a custom software system used within the construction industry.This is an excellent opportunity for someone interested in developing additional experience in office administration, invoicing, payment processing, and customer service.Required Experience & Skills• Strong computer skills required• Strong and accurate data-entry skills• Professional phone and customer service skills• Ability to learn a custom construction-industry software system• Strong attention to detail and accuracy• Professional, business-casual demeanor• Ability to communicate clearly by phone, email, and in person• Strong organizational and time-management skills• Ability to manage multiple office responsibilities• Dependable attendance and punctuality• Ability to work independently when overseeing the front office• Customer service experience preferred• Bilingual English/Spanish skills are a plusEssential Duties & Responsibilities• Answer incoming telephone calls professionally• Greet and assist customers and visitors• Provide general customer service and front desk support• Enter information into the company's rental and inventory system• Maintain accurate customer and transaction information• Process invoices• Post customer payments• Process credit card transactions• Verify information for accuracy before completing transactions• Maintain organized electronic and physical records• File documents and paperwork• Make copies and prepare documents as needed• Respond to email correspondence• Route customer questions to appropriate personnel• Provide general administrative support to office staff• Maintain a professional and organized front office• Perform additional clerical and administrative duties as assignedFront Desk & Customer Service• Serve as a primary point of contact for customers• Answer and route telephone calls• Assist customers with routine questions• Maintain professional communication throughout customer interactions• Provide courteous in-person service• Communicate with internal personnel when customers require additional assistance• Maintain a professional front office environmentThe Office Assistant will also be responsible for overseeing the front office during the lunch hour from 11:00 AM–12:00 PM.Data Entry & Software ResponsibilitiesCandidates will regularly use computer systems for:• Rental information• Inventory information• Customer records• Invoice processing• Payment posting• Credit card transactions• General data entry• Email correspondenceThe company uses a custom construction-industry software system, so candidates must be comfortable learning new programs and processes.Invoicing & Payment Responsibilities• Process customer invoices• Review information for accuracy• Post payments to applicable accounts• Process credit card payments• Maintain accurate transaction information• Organize applicable payment and invoice documentation• Identify discrepancies and communicate questions to appropriate personnelAccuracy and attention to detail are especially important when working with customer payments and financial information.Administrative Responsibilities• Maintain filing systems• Copy and organize documents• Respond to emails• Perform routine data entry• Maintain customer and company records• Assist coworkers with general office support• Keep front desk and administrative areas organized• Complete additional clerical projects as assignedPreferred Qualifications• Previous Office Assistant experience• Front Desk Clerk experience• Administrative Assistant experience• Customer service experience• Data-entry experience• Invoice-processing experience• Payment-posting experience• Credit card processing experience• Construction industry office experience• Rental or inventory system experience• Bilingual English/Spanish skillsWorking Interview ProcessQualified candidates will participate in a working-interview process.Working Interview #1:• Wednesday | 8:30 AM – 12:30 PMCandidates who successfully complete the first working interview may be invited back for a second working interview.An official employment offer will be made after successful completion of the interview process.Screening RequirementsCandidates must successfully complete:• Drug screen• Standard OSCN background checkKey Skills for Success• Computer proficiency• Data-entry accuracy• Customer service• Professional phone communication• Invoicing• Payment processing• Organization• Email communication• Multitasking• Attention to detail• Software learning ability• Professionalism and reliabilityWork Environment• Professional front office environment• Regular interaction with customers, visitors, and coworkers• Frequent computer, telephone, email, and data-entry responsibilities• Combination of customer-facing and administrative work• Detail-intensive responsibilities involving invoices, payments, and customer information• Stable Monday–Friday | 7:30 AM – 4:30 PM schedule• Professional business-casual appearance expectedWhy You'll Want This Opportunity• Starting pay of $17.00/hour• Stable Monday–Friday daytime schedule• No regularly scheduled weekend work• Build valuable office administration experience• Develop invoicing and payment-processing skills• Gain experience with rental and inventory software• Combination of customer service and administrative responsibilities• Bilingual candidates are encouraged to apply• Great opportunity for someone looking to grow into broader office administration, invoicing, and customer service responsibilitiesReady to Apply?Apply today for immediate consideration or call/text 918-582-0522 for more information.You can also apply in person at:Stand-By Personnel – Tulsa Skilled Division1531 E. 2nd St.Tulsa, OK 74120Monday–Friday | 8 AM – 4 PM