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Office Assistant

Voda Cleaning & RestorationSarasota, Florida

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Job Description

Responsive recruiter
Company Overview
At Voda Cleaning & Restoration we specialize in a wide range of services to keep your home or business clean, fresh, and free from damage. Whether you need carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold remediation, air duct cleaning, or odor removal, we have the expertise and advanced techniques to deliver exceptional results.
Job Description
We’re looking for a reliable, customer-focused Office Assistant to help manage day-to-day front office operations. You’ll answer incoming calls, follow up with customers, schedule jobs, call new leads (including Angi and Thumbtack), and support payment follow-ups/collections—helping keep our calendar full and our customers taken care of.
Responsibilities
· Answer incoming phone calls, texts, and messages; provide friendly, professional customer support
· Schedule appointments and coordinate technician calendars
· Call new leads promptly from Angi.com and Thumbtack.com, qualify needs, and book appointments/estimates
· Perform customer follow-ups (estimate follow-up, post-service check-ins, review requests)
· Make collections/payment follow-up calls and document outcomes
· Update customer/job notes in the CRM and keep accurate records
· General office admin support as needed (invoices, job files, routing messages)
Qualifications
Required
· Confident phone skills and comfort making outbound calls (leads + payment follow-ups)
· Strong organization and attention to detail
· Ability to multitask in a fast-paced environment
· Basic computer skills (email, calendars, CRM systems)
· Professional, calm communication style
Preferred
· Experience in home services (cleaning/restoration/plumbing/HVAC) scheduling or dispatch
· Experience with invoicing, AR, or payment collections
· Familiarity with lead platforms (Angi, Thumbtack) and responding quickly to inquiries
Benefits
· Opportunity for Commission
· Bonus opportunities based on performance
· Growth opportunities
Compensation: $18.00 per hour

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.

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FAQs About Office Assistant Jobs at Voda Cleaning & Restoration

What is the work location for this position at Voda Cleaning & Restoration?
This job at Voda Cleaning & Restoration is located in Sarasota, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Voda Cleaning & Restoration?
Employer has not shared pay details for this role.
What employment applies to this position at Voda Cleaning & Restoration?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Voda Cleaning & Restoration?
You can apply for this role at Voda Cleaning & Restoration either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.